Join ServiceNow as a Principal Platform Architect, focusing on enhancing customer outcomes and driving platform adoption. Collaborate with diverse teams to establish technical foundations and guide successful implementations.This role is crucial for advising customers in adopting the ServiceNow platform effectively. By translating business strategies into actionable technical plans, you'll empower organizations to leverage AI and improve their workflows. Your expertise will help shape the future of customer engagements and ensure each platform instance is optimized for success.Key Responsibilities:
Lead architectural design discussions with customer teams
Build relationships with business and technical stakeholders




Develop and manage comprehensive technical roadmaps
Support the reduction of technical debt in instances
Mentor team members and promote best practices Requirements:
15+ years of relevant skilled services experience
Proven ability to integrate AI into business processes
Experience in cloud application technology
Proficiency in presenting to technical and non-technical audiences
Prior knowledge of IT frameworks like TOGAF Shape the future of technology and customer experience as part of the ServiceNow team.#J-18808-Ljbffr

📌 Principal Platform Architect At Servicenow Toronto
🏢 ServiceNow
📍 Toronto