Become a Product Sales Manager with Vail Resorts for an unforgettable year-round experience. This role emphasizes leadership, guest relations, and operational excellence in a vibrant mountain setting.
As a Product Sales Manager, you'll oversee daily operations of Product Sales and Services, ensuring top-notch guest experiences. Your leadership will foster a positive work setting that promotes staff engagement, retention, and performance. Collaborate closely with resort teams while aligning sales strategies with guest needs and resort objectives.
Key Responsibilities:
Manage PSS frontline teams ensuring excellent service quality
Lead training and coaching for staff throughout the season
Adapt operations based on weather, volume, and staffing needs
Collaborate with central partners to enhance guest purchasing
Address guest concerns through service recovery and issue resolution
Requirements:
4 years of guest relations experience required
2 years in supervisory or management role
Solid English language proficiency needed
Computer skills in MS Office and PeopleSoft essential
Ability to lift and carry 30 lbs on the job
Bring your leadership abilities and passion for guest service to elevate the Product Sales experience at Vail Resorts.
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