Join the team as an Enterprise Service Desk Analyst, providing essential support for infrastructure systems like networks and Office 365. This adaptable role offers both remote and in office troubleshooting.
As a critical first responder, you'll address client infrastructure issues and ensure optimal service delivery. You will assist with onboarding and configure systems for new employees while engaging in various IT projects. Your ability to respond quickly and effectively under pressure is key to maintaining our high service standards.
Key Responsibilities:
Troubleshoot technical issues to ensure system reliability
Provide onboarding support by configuring workstations
Manage server and cloud operations effectively
Support ongoing IT projects and system upgrades
Document support processes and common issues
Requirements:
At least two years in a technical support role
Degree in IT, or equivalent experience
CompTIA certifications preferred
Expertise in Azure and Office 365
Comprehensive knowledge of networking concepts
Contribute your technical expertise and team-oriented spirit to support our expanding client needs.
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📌 Enterprise Service Desk Support Specialist Winnipeg
🏢 Recrute Action
📍 Winnipeg
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