Get AI-powered advice on this job and more exclusive features.
Robertson Electric is currently looking for an INSIDE SALES for their National Division to join our head office in Vaughan.
About Us
Robertson Electric Wholesale is a highly regarded Electrical Distributor in Canada. Robertson has demonstrated steady and secure growth since many years, proving to be a dominant player in the industries we serve. With numerous branches across Canada and secure business plans for further growth and expansion, Robertson is seeking talented individuals to join our dynamic Company and be part of our continued success.
Scope of the position
The Inside Sales Representative is responsible for looking after all incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs. Duties also include checking inventory for product availability, providing delivery dates to customers, and verifying prices. The Inside Sales Rep will prepare and maintain sales order master files, customer lists and make routine decisions according to company policies and guidelines.
Major Responsibilities
Handle incoming and outgoing customer calls in a professional manner
Responsible for handling customer service requests which include order entry, pricing, order maintenance, etc.
Assist and support Account Managers with customer orders and requests
Deal with product-related problems that customers may have, such as defective products and the return of products
Responsible for spec products for customers
Responsible for carrying out any other duties assigned by management
Skills and Qualifications
2-4 years' experience working in the electrical industry or Lighting Industry.
High level of accuracy and attention to detail
Excellent written communication skills and skilled phone manners
Able to work in a fast-paced environment
A few reasons why it’s great to work for us
Robertson Electric Wholesale is an established and fast-growing company
Competitive salary and bonus
RRSP matching plan
Opportunities for growth and development
Seniority level
Associate
Employment type
Full-time
Job function
Customer Service
Industries
Electric Lighting Equipment Manufacturing, Wholesale Appliances, Electrical, and Electronics, and Wholesale
Toronto, Ontario, Canada $65,000.00-$110,000.00 3 weeks ago