Job Title: Solution Architect - CRM (Senior)

Location: Toronto, Ontario

Work Model: Onsite

Duration: 6 months

Extension: 2 Times

Submission Deadline: , 1:00 p.m.

Must Haves

- Demonstrated experience in Microsoft Dynamics 365 Solution Architecture, including design, implementation, customization, and governance of enterprise-wide platforms.
- Knowledge and experience in Microsoft Dataverse Architecture, including data modeling, entity design, security models, and data management strategies.
- Demonstrated experience designing and implementing Microsoft Power Platform solutions, including Model-Driven Apps, Power Automate, Power Pages, and Business Process Flows.
- Experience architecting and implementing Azure-based enterprise solutions, including Azure Integration Services, App Services, Functions, API Management, and cloud-native components.
- Demonstrated experience designing Enterprise Integration Architectures and implementing scalable integration patterns across multiple business systems and platforms.
- Knowledge and experience integrating enterprise applications using MuleSoft and other enterprise integration technologies, including API-led connectivity and service orchestration.
- Experience designing and implementing Dynamics 365 Security Models, including business units, security roles, access controls, and data segregation strategies.
- Demonstrated experience designing multi-tenant enterprise platforms supporting multiple lines of business through configurable and reusable solution components.
- Experience designing, documenting, and governing REST-based API architectures and enterprise integration standards.
- Demonstrated hands-on experience implementing and optimizing Power Automate workflows and business process orchestration solutions.
- Experience developing and governing Dynamics 365 extensions, including Plugins, PCF Controls, Custom APIs, and Azure-hosted custom components.
- Demonstrated experience in Enterprise Data Architecture, including common data models, data integration, migration strategies, and information governance.
- Knowledge and experience in Cloud Security Architecture and Identity & Access Management (IAM), including Microsoft Entra ID, role-based access controls, and enterprise security best practices.
- Demonstrated experience establishing architecture standards, reusable design patterns, technology roadmaps, and solution review processes





Description / Responsibilities / Skills

Description

- Provide Solution Architecture consulting services to support the design, development, implementation, and evolution of a common enterprise platform supporting regulatory programs.
- Lead the development of physical solution architectures for enterprise-wide compliance and enforcement platform based on Microsoft Dynamics technology.
- Conduct detailed analysis of the Microsoft Dynamics technology stack and existing regulatory program internal solutions to identify reusable and out of the box components.
- Collaborate closely with Enterprise Architecture, Solution Delivery Teams, business stakeholders, and technical teams to translate business specific requirements into physical re-usable components.

Responsibilities

- Defines the structure and relationship among CRM solutions, including the identification of re-usable components, quality level metrics, the organization and layering of software.
- Defines the interactions between application packages, databases and middleware systems.
- Developing, implementing and managing CRM solutions in a large and distributed environment, monitor the whole system.

General Skills

- Leadership experience in the development and implementation of CRM solution architectures at the specified experience level.
- Knowledge of performance considerations in different environments.
- Experience in structured methodologies for the design, development and implementation of applications.
- Experience in the use of data and process modelling methodologies, techniques and tools, including a working knowledge of metadata structures.
- Awareness of emerging I⁢ trends and directions.
- Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.

Technical Skills

- Knowledge and experience in Cloud Security Architecture and Identity & Access Management (IAM), including Microsoft Entra ID.

Communication, Consultation, Collaboration and Facilitation Skills





- Demonstrated experience leading stakeholder consultations with business, architecture, security, and technical teams to define and validate solution requirements.

Deliverables

- Physical Architecture Diagrams
- Solution Architecture Documents
- Integration Architecture Specifications
- Security Architecture Designs
- Data Flow Diagrams
- Environment Architecture
- Implementation Roadmaps
- Technology Decision Records

Experience & Skill Set Requirements

Technical skills: 60%

- Knowledge and experience designing external-facing and internal-facing digital solutions using Power Pages and related Microsoft technologies.

Communication, Consultation, Collaboration and Facilitation Skills: 40%

- Demonstrated experience leading stakeholder consultations with business, architecture, security, and technical teams to define and validate solution requirements and architecture approaches.
- Strong communication skills with the ability to translate complex technical concepts and architecture decisions into clear business-focused recommendations.
- Demonstrated experience facilitating architecture workshops, design sessions, and stakeholder meetings to achieve consensus across multiple lines of business.
- Experience collaborating with Enterprise Architecture, Cyber Security, Infrastructure, Integration, and Delivery teams to ensure alignment with enterprise standards and strategic objectives.
- Proven ability to engage, influence, and provide trusted advisory services to senior executives, business sponsors, product owners, and technical stakeholders.
- Demonstrated experience gathering, analyzing, and translating business and technical requirements into scalable solution architectures and implementation roadmaps.
- Experience presenting architecture assessments, solution options, recommendations, and technical risks to governance committees, executive audiences, and project teams.
- Robust facilitation, negotiation, and consensus-building skills to resolve competing priorities, technical constraints, and stakeholder expectations.
- Demonstrated experience leading architecture reviews and providing technical guidance, mentorship, and direction to project and delivery teams.
- Strong written communication skills with experience producing architecture documents, design specifications, standards, roadmaps, and executive briefing materials.

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📌 Solution Architect - CRM (Senior) (Toronto)
🏢 Innosystech
📍 Toronto