At Tangerine, we’re redefining banking. As Canada’s leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head‑on with leading technology and the unstoppable power of collaboration. Our client‑obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award‑winning service. Beyond banking, we’re committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you’re a high‑performer looking to accelerate your career and reimagine the banking landscape, this is your moment. Let’s shape the future of banking together!

Responsibilities

- Responsible for the successful engineering delivery of the Tangerine AI Platform in alignment with desired outcomes focused on AI/ML/Agentic platform capabilities (MLOps/LLMOps pipelines, model training, deployment, monitoring, governance), collaboration across teams to meet strategic priorities while maintaining stability, scalability, and high performance of critical platform capabilities and services.
- Partners with technology, risk, analytics and business teams to deliver on the AI platform vision/strategy and create robust technical solutions that support a best‑in‑class AI platform.
- Delivers infrastructure and tooling for scalable model training and inference, Retrieval‑Augmented Generation (RAG), context engineering, and intelligent agents.
- Executes on the strategic platform roadmap, ensuring seamless transition from strategy to technical implementation,



fostering a continuous feedback loop with AI platform consumers.
- Leads delivery of engineering project initiatives, ensuring proper planning, execution, QA, deployment, and ongoing support.
- Champions a client‑focused engineering culture across the team, prioritizing value delivery, customer experience, and secure, compliant operation of the AI platform.
- Collaborates with the data platform team to manage data products, feature stores and other data sources optimized for ML/AI training, inference and agents.
- Collaborates with AI and Agentic Development team to ensure the Tangerine AI platform supports their success.
- Leads the design and implementation of Tangerine’s standard AI pipelines—real‑time, batch, and hybrid.
- Drives engineering excellence by promoting best practices in coding, platform architecture, DevOps, CI/CD, observability, test automation, and incident response.
- Ensures platform resilience and operational preparedness, guaranteeing application reliability through extensive monitoring, proactive issue detection, and detailed root cause analysis for incidents.
- Directs day‑to‑day activities in a manner consistent with the Bank’s risk culture and relevant risk appetite statement and limits, communicating the Bank’s risk culture throughout the team.




- Mentors junior and intermediate engineers and contributes to technical leadership forums to foster a culture of excellence.

Qualifications

- University degree in Computer Engineering / Computer Science / Technology, or relevant work experience.
- 8+ years of Software/Data/ML/AI Engineering experience.
- 2+ years of technology leadership experience (e.g., as a Senior/Staff Engineer).
- Significant experience delivering complex, high‑availability ML/AI platforms at scale.
- Hands‑on experience with Machine Learning, Generative AI, Agentic AI, RAG pipelines, and feature stores.
- Deep experience with cloud‑native AI/ML stacks (GCP/Azure/AWS), container orchestration (Kubernetes) and modern AI platforms.
- Knowledge of AI governance, compliance, security and reliability best practices.

Benefits

- You will be part of a diverse and inclusive team focused on learning and celebrating success.
- You will have access to thousands of online and in‑person courses to shape your career growth with support from diverse industry leaders.
- You will receive support to save for your future and invest in your total well‑being through our Tangerine benefits.
- You belong here, and we are equal and uncomplicated. Bring your true self to work; dress codes don’t apply.
- You will enjoy workspace flexibility and the excitement of working in a up-to-date, collaborative environment.

Location: Toronto, Ontario, Canada.

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

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📌 Staff AI Platform Engineer - Tangerine (Toronto)
🏢 Tangerine
📍 Toronto