Overview RETAIL STORE MANAGER — DRMERS CLUB TORONTO FLAGSHIP
Location: Toronto, ON • Type: Full-Time • Start Date: Fall 2026, prior to store opening
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ABOUT THE BRAND DRMERS CLUB is a fast-growing Canadian lifestyle streetwear brand rooted in storytelling, intentional design, and community. After building a global audience online and opening our first flagship store in Vancouver, we are continuing our retail expansion with a new flagship location in Toronto. This store will be more than a place to shop — it will be a physical expression of the DRMERS CLUB brand and an important community space in one of our largest markets.
Feel free to check us out on Instagram @drmersclub to get a feel for who we are!
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ABOUT THE ROLE We’re looking for an experienced Retail Store Manager to help us open and lead our new Toronto flagship store.
This is not a typical retail manager role.
You will be joining DRMERS CLUB before the store opens and will play an important role in bringing the location to life. Working closely with our Vancouver headquarters, you will help recruit and build the initial Toronto retail team, prepare the store for opening, establish strong operating routines, and lead the location through launch and continued growth.
Most of the larger systems, brand direction, and opening strategy will be handled in partnership with HQ. However, we’re looking for someone who can confidently take ownership on the ground, notice what still needs to be done, solve problems proactively, and make sure the store and team are fully ready to operate.
This is a unique opportunity for someone who wants to do more than inherit an existing store.
You’ll be able to say that you helped open, build, and lead a flagship location from the ground up.
As DRMERS CLUB continues to expand, there will also be opportunities to grow into future multi-store and broader retail leadership roles.
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RESPONSIBILITIES PRE-OPENING + STORE SETUP
Work closely with HQ to prepare the Toronto flagship for opening
Support store setup, product receiving, merchandising, stockroom organization, and overall operational readiness
Familiarize with opening, closing, inventory, communication, and daily operating routines
Identify gaps or potential issues before opening and proactively work with HQ to resolve them
Ensure the store is fully prepared to deliver a strong customer experience from day one
TEAM RECRUITMENT + TRAINING




Support the recruitment and selection of the initial Toronto retail team
Help identify candidates who align with the brand, service standards, and team culture
Assist in onboarding and training the founding store team before opening
Set clear expectations around customer service, product knowledge, sales performance, accountability, and teamwork
Build a strong core team capable of maintaining the store’s standards as it grows
STORE LEADERSHIP + TEAM MANAGEMENT
Take full ownership of the day-to-day performance of the Toronto flagship
Lead and coach the retail team through strong floor presence, accountability, and clear standards
Create a high-performance store culture centered around customer experience, energy, teamwork, and results
Manage scheduling, team communication, weekly meetings, performance conversations, and day-to-day staff needs
Ensure the store consistently operates at a high standard visually, operationally, and culturally
Address issues early and make confident decisions when standards are not being met
CUSTOMER EXPERIENCE + SALES
Deliver a high-touch, brand-aligned customer experience
Drive performance through styling, product knowledge, and team coaching
Ensure the team can confidently communicate DRMERS CLUB’s brand story and product details
Lead by example during busy periods, launches, activations, and high-traffic weekends
Build meaningful relationships with customers and the local Toronto community
OPERATIONS + INVENTORY
Oversee daily store operations including opening and closing procedures, reporting, cash handling, payroll coordination, and inventory organization
Receive incoming shipments, verify quantities and condition, and ensure products are processed, organized, and made floor-ready efficiently
Maintain robust inventory accuracy through regular stock checks, cycle counts, and disciplined inventory practices
Coordinate product transfers, returns, deliveries, courier pickups, and other inventory-related needs
Manage the off-site storage unit, including organization, inventory visibility, product movement, and regular transfers between storage and the store
Maintain an organized and efficient stockroom, back-of-house area, and storage unit




Proactively identify operational inefficiencies and help improve internal systems as the business scales
Ensure company policies and operating procedures are followed consistently
BRAND + STORE PRESENTATION
Maintain strong visual merchandising and overall store presentation
Collaborate with HQ on launches, activations, merchandising updates, and community events
Help ensure the retail space reflects the brand creatively and operationally at all times
Maintain strong standards across product presentation, fitting rooms, cash desk, stockroom, cleanliness, music, and overall store energy
Provide transparent feedback to HQ on customer behaviour, product performance, staffing needs, and opportunities within the Toronto market
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WHO YOU ARE This opportunity is best suited for someone who has already managed a retail store or held significant responsibility within a strong retail environment and is now looking for a larger challenge.
You should be excited by the idea of building a store and your team—not intimidated by the fact that everything may not already be perfectly established.
At least 2–3 years of direct retail store management experience (1 year is acceptable depending on other experience)
Previous responsibility for leading employees, scheduling, coaching, store operations, and sales performance
Strong leadership presence with the ability to hold standards and lead a team confidently
Operationally minded—organized, proactive, and solutions-focused
Comfortable working in a fast-paced, growing brand environment
Naturally takes initiative and follows through without needing constant oversight
Strong communication and problem-solving skills
Comfortable making decisions and handling difficult performance conversations
Strong understanding of customer experience and sales-driven retail leadership
Comfortable working closely with a remote headquarters team
Familiar with Shopify POS and comfortable using spreadsheets or reporting tools
Experience in fashion, streetwear, premium retail, or high-growth brands is preferred but not required.
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COMPENSATION + PERKS Salary: $67,000–$80,000 CAD based on experience
Year-end performance bonus contingent on store and operational performance
Quarterly clothing allowance
Paid vacation + sick days + extended health perks
Opportunity to help open and lead a flagship location
Opportunity to grow into future multi-store or regional retail leadership roles as DRMERS CLUB expands

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📌 Retail Store Manager (Toronto Store Opening) (Ontario)
🏢 DRMERS CLUB
📍 Ontario