Requirements
Desjardins is looking for a high‑calibre IT Solutions Expert capable of analyzing, influencing, and evolving large‑scale digital work environments. As a Digital Workplace IT Solutions Expert, you’ll act as a key reference in the development of our desktop services, including physical, virtual and mobile solutions. You’ll actively contribute to the direction of technological choices and support the transformation of environments toward modern, secure and efficient solutions tailored to the operational realities of the organization. In this role, you’ll leverage your ability to combine your strategic vision, in‑depth understanding of organizational challenges and technical expertise to support the continuous evolution of our services. You’ll play a key role in aligning business needs with technological capabilities and operational requirements. Beyond recommending solutions, you will actively participate in their evolution, facilitate their adoption and support teams in their implementation. You will act as a focal point for the teams responsible for strategy, delivery and operations, fostering pragmatic, sustainable and value‑creating approaches.

Contribute to defining and evolving the strategic direction of digital workplaces across the organization.

Analyze needs, influence technological decisions and recommend efficient, secure solutions that meet operational needs.

Design and develop complex solutions related to workstations, virtual environments and mobile solutions while ensuring their consistency and integration.

Foster alignment between business needs, strategic directions, and the strategy, delivery, and operations teams.

Identify technical issues, propose pragmatic approaches and help resolve complex situations or major incidents.

Help teams implement, adopt and operate IT solutions.

Optimize practices and services by introducing modern approaches that promote performance, simplicity, and operational efficiency.





Actively maintain technology intelligence and contribute to discussions with decision makers to support the continuous evolution of digital workplaces.

What we offer

Competitive salary and annual bonus

4 weeks of flexible vacation starting in the first year

Defined benefit pension plan that provides predictable, stable income throughout retirement

Group insurance including telemedicine

Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What You Bring To The Table

Bachelor's degree in a related field

A minimum of eight years of experience in IT, including a significant portion in roles requiring advanced technology expertise or influence

Experience in complex, large-scale organizational settings

Knowledge of French is required

Proficiency in organizational dynamics and ability to navigate environments with multiple active players

Advanced proficiency in modern workplace, virtual environment, mobility, cloud

Proficiency in operational issues (stability, support, performance, scalability)

Proficiency in up-to-date management tools (SCCM, Intune or equivalent)

In‑depth knowledge of Citrix, Windows infrastructure, AD, Azure AD, GPO, Microsoft 365 ecosystem, macOS, iOS

Knowledge of endpoint security

Advanced knowledge of user environments

Extensive expertise in large-scale digital work environments.

Trade Union (If applicable)
At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. We have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process — just ask!

Job Family
Information technology (FG)

#J-18808-Ljbffr

📌 Digital Workplace IT Solutions Expert (Quebec City)
🏢 Desjardins
📍 Quebec City