Join the ride!
Position
Service Advisor/ Assistant Service Manager

Dealership
Parkland Chrysler Dodge Jeep Ram

Location
Spruce Grove, AB

Classification
Full-Time, Immediate opportunity

Parkland Chrysler Dodge Jeep Ram is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

Your area of focus
We are looking for an experienced Service Advisor/Assistant Service Manager who is passionate about delivering an exceptional customer experience to join our growing team! We’re looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our valued clients who choose to service their vehicles at our dealership.

What drives your day-to-day

Estimating the cost and time needed for a wide range of repairs.

Welcoming customers and discussing their needs

Answering customer inquiries, either in person or on the phone

Develop repair estimates by taking the cost of materials, supplies, and labor into consideration.

Prepare repair orders by detailing the vehicle’s problems or symptoms.

Connecting customers to the right auto technician

Test-driving vehicles to confirm the customers’ vehicle is repaired as needed.

Maintaining automotive records by keeping track of problems and corrective actions

What Are The Must-haves





Minimum of 2-year dealership experience in a Service Advisor role required

CDK experience is an asset

Automotive knowledge

Proven ability to provide an exceptional customer experience

Ability to set and achieve targeted goals

Ability to thrive in a fast-paced environment with many priorities

Demonstrated communication and interpersonal skills

Must be able to remain calm when customers and/or situations are not

Organization and follow-up skills

Experience and desire to work with technology

The Perks

Competitive Compensation and Advantages Package

Employee Vehicle Purchase & Service Plans

Employee and Family Assistance Programs

Company-wide appreciation events and contests throughout the calendar year

Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal chance employer, we actively support everyone in expressing themselves and reaching their full potential.

Equal Opportunity Statement
Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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📌 Service Advisor/ASM - Parkland Chrysler Dodge Jeep Ram (Alberta)
🏢 AutoCanada
📍 Alberta