Commercial Insurance Client Service Manager
Lead a team of commercial insurance experts to increase sales and service excellence. In this role you will report to the Director, Commercial Insurance, and lead a team of dedicated commercial insurance professionals. You can be part of a highly motivated team who all contribute to the achievement of business goals and sales targets.

Typical Day

Deliver results on the business strategy, through employee development, performance management, coaching, succession planning and team effectiveness to drive accountability and favourable outcomes

Lead your team through the change management process to shape organizational understanding of proposed changes as required

Develop a team business plan, budget and sales strategy that ensures attainment of company sales goals and profitability

Collaborate with Commercial Underwriting for product review and development

Represent the organization and liaise with domestic and international insurance companies as required

Review required reports and complete audits on processes, documentation and correspondence

Continue self-development through industry and community involvement, training and other courses

The value you bring

General Insurance Level 2 License required





Frontline leadership experience in a sales driven environment, preferably commercial insurance

Involvement in industry related associations and your community

Skilled communication etiquette, both written and verbal

Position Information

Hours: Full Time – 37.5 hours/week

Location: Winnipeg, MB

Salary Range: $85,000 - $107,000

Requisition #: 82959

Benefits

14 Paid Wellness Days, 3 weeks’ vacation, company matching savings programs, and 100% employer paid group benefits for eligible employees

Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the Western Financial Group Communities Foundation.

Inclusion
We strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experience doesn’t perfectly match every qualification.

Hiring Approach
We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western’s Talent Acquisition Consultants.

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📌 Commercial Insurance Service Manager (Manitoba)
🏢 Western Financial Group
📍 Manitoba