Position: IT Asset Operations Support Coordinator
Location: Scarborough, Ontario - Onsite
Soroc is seeking a highly organized and detail-oriented Operations Support Coordinator (IT Asset) to join our banking client’s Warehouse Operations team.
*Needs to have experience in ServiceNow working directly with assets.
Responsibilities includes:
Monitoring two shared mailboxes for asset updates, handling asset refresh inquiries, and working with Absolute.
Manage operational requests and workflows through ServiceNow
Coordination of inventory tracking, shipment documentation, and other warehouse-related activities.
Coordinate schedules, meetings, and communications using Microsoft Outlook
Support the warehouse team with documentation, shipment tracking, and reporting
Collaborate with internal stakeholders to ensure effective warehouse operations
Identify opportunities for process improvement and recommend operational enhancements
Assist with inventory tracking and documentation related to incoming and outgoing shipments




• Unbox monitor & apply privacy screen on monitors
• Signoff the checklist
• Put the tested monitors label outside
• Close the box and place it on the skid
The ideal candidate should also have:
A strong understanding of hardware assets in ServiceNow, including how to interpret asset history and making updates in the hardware asset table
Experience in ServiceNow working directly with assets.
Intermediate Excel skills are preferred
Familiarity with Power BI is a nice bonus
Proven experience in an operational support role
Strong verbal and written communication skills
Highly detail-oriented with a proactive approach to tasks
Excellent organizational, time-management, and problem-solving skills
Experience in a warehouse or logistics environment
Familiarity with inventory tracking systems or warehouse management software

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📌 IT Asset Management Coordinator (Ontario)
🏢 Soroc Technology
📍 Ontario