Description
The duties of the Catering Sales Manager include, but are not limited to the following:

Assist in booking and finalizing catering contracts.

Upsell food, beverage, and space requirements to maximize revenues.

Effective communication by telephone and written correspondence (contracts, confirmation letters, follow‑up letters).

Communicate catering contract requirements and last‑minute requests or concerns to the appropriate departments throughout the hotel.

Ensure proper problem‑solving skills are applied.

Review and modify the Weekly Catering Summary.

Complete the Weekly Catering Activity Planner.

Maintain incoming contracts on a daily basis.

Follow up on all inquiries to ensure maximum bookings.

Familiarize with all responsibilities and procedures in the catering office.

Ensure all proper procedures for billing and credit approval are completed.





Ensure all company guarantees are completed 72 hours prior to the meeting or function.

Complete a follow‑up call on each booking to ensure total guest satisfaction.

Keep the catering office unattended at all times; catering hours Monday–Saturday 8:30 am to 5:30 pm.

Perform any other miscellaneous duties as required.

Fully detail all room set‑up, food & beverage, and audio‑visual requirements on contract sales agreements.

Qualifications
Preferred Behaviors
Enthusiastic
Shows intense and eager enjoyment and interest.

Dedicated
Devoted to a task or purpose with loyalty or integrity.

Team Player
Works well as a member of a group.

Education
Some college or better.

Experience
2 years: Experience in Conference & Catering Management / Banquet Management with additional sales experience.

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📌 Catering Sales Manager (Ontario)
🏢 InnVest Hotels GP
📍 Ontario