Moffatt and Powell RONA, 506 22nd Avenue, Hanover, Ontario, Canada
Committed to exceeding customer expectations, Moffatt & Powell Rona emphasizes the values of Care, Commitment, Community, and Continuous Learning. The Assistant Store Manager is a crucial leader responsible for daily operations and the company's profitability, aligning with established business objectives. Responsibilities include hiring and training sales associates, monitoring inventory, and analyzing consumer behavior to optimize store performance.
Key Responsibilities:
Operational Management Operational management responsibilities involve overseeing the day-to-day operations of the store to ensure efficiency and effectiveness. This includes implementing strategies to attract customers, maintaining proper inventory levels through cycle counts, managing store budgets and resources, and ensuring the store environment is visually appealing through effective signage and displays.
Employee Management and Development Employee management and development responsibilities involve overseeing the performance and development of store employees. This includes evaluating performance, identifying training needs, providing coaching and support, coordinating training sessions, and ensuring the Yard Supervisor maintains yard conditions and performance standards.
Customer Service and Sales Customer service and sales responsibilities involve ensuring exceptional customer service and optimizing sales opportunities. This includes communicating with customers to understand their needs,



addressing customer complaints promptly and professionally, analyzing consumer behavior to optimize product positioning, researching emerging products to update merchandise, and assisting with merchandise purchasing.
Health and Safety Compliance Health and safety compliance responsibilities involve ensuring a safe and secure work environment for employees and customers. This includes adhering to health, safety, and security regulations, participating in health and safety programs, and participating in accident and incident reporting and investigations as necessary.
Qualifications and Skills:
Proficiency in numeric analysis and calculations
Strong leadership and organizational skills
Excellent interpersonal and communication abilities
Problem-solving attitude
Effective time management and prioritization skills
Ability to train and motivate staff
Skills to monitor and assess staff performance
Highly effective teamwork skills
Strong customer service and troubleshooting skills
Well-defined sense of diplomacy, negotiation, conflict resolution, and people management
Ability to quickly learn and adapt to sales software
Professional, responsive, and positive work attitude
Moffatt and Powell is committed to an inclusive and barrier free workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process. We are Equal Chance Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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📌 Assistant Store Manager (Ontario)
🏢 Rona
📍 Ontario