Yamaha Motor Corporation (YMC) Overview
Yamaha Motor Corporation ("YMC") is a publicly listed Japanese Corporation in the business of manufacturing and distributing recreational product to dealers and customers around the world. YMC is a Kando creating company; “offering more excitement and a more fulfilling life for people”.

Yamaha Motor Canada Ltd (YMCA) Overview
Yamaha Motor Canada Ltd ("YMCA") is a subsidiary of YMC, responsible for distributing Yamaha Motor product to Canadian dealers and consumers. YMCA’s Vision is to “Create Lifelong Memories by Connecting People through Unique Canadian Outdoor Experiences”. YMCA executes its day‑to‑day activities in reference to its defined values, “Be Inclusive”, “Think Customer”, “Own it!”, “Innovate Now!”, “Trust & Integrity”, “Be Agile”, and “Drive results”.

Position Information

Department: Service

Location: 480 Gordon Baker Road

Hybrid

Status: Full Time

Reports to: Senior Manager, Technical Support & Dealer Training

Summary of Responsibilities
Responsible as marine product technical expert for outboards, WV - water vehicles (sport boats & wave runners) as they pertain to the Canadian marine market.

Identify, research, and report to the factory technical issues. Instruct head office (DSG) and field staff (RTMs) in the collection of data and application of final countermeasures.

Perform daily marine product warranty claims review to identify claims of interest for failure analysis and sample parts collection.

Mentor YMCA staff and Dealer technical skills (product knowledge, diagnostic processes, technical reporting). Work closely with the Marine Tech Specialist – Special Markets & Rigging to develop advanced technical training, aids for dealers, and YMCA staff.

Produce high‑level technical issue solutions for dealers and YMCA staff. Maintain technical support for Yamaha Outdoor Power Equipment Products (OPE) as Yamaha transitions from market.

Key Duties & Responsibilities
Technical Market Research

Conduct technical research, analyze, and report market information regarding product and market challenges to appropriate groups such as YMC, YMUS, YJBM, and YMMC.

Compile and present the market technical issues into the standardized and prioritized report as per the monthly schedule set by management.

Liaise and work closely with YMUS and YMC teams

Travel as necessary to Yamaha factories (USA, Japan) for semi‑annual meetings.

Execute Market Solutions

Actively participate in unit testing, unit modifications,



unit inspections and report on findings.

Conduct field testing and product evaluations (QRQS) including competitive products

Execute special field repair campaigns (i.e. warehouse repairs, etc.)

Communication

Compose technical bulletins and tips for the dealer body from Measure Reports and TSI received from factories.

Prepare internal service memorandums as required.

Maintain special tools list, including updated distribution.

YMCA Technical Training Support

Provide high level technical expertise to YMCA staff (DSG, RTMs, DSMs) and Regulatory Affairs in delivering quality solutions for dealer assistance, legal matters, parts and accessories, customer relations, and training purposes.

Mentor YMCA Service staff to ensure they are up to date with technical knowledge of Yamaha products and to best develop their diagnostic and mechanical skills.

Dealer Technical Training Support

Provide technical assistance to training material developers. Assist with current model updates, YTA hands‑on modules, seminar materials, etc. Deliver prepared material, as needed, at various locations across Canada.

Deliver prepared material, as needed, at various locations across Canada.

Additional YMCA Support

Execute special field repair campaigns (i.e. warehouse repairs, etc.)

Serve as a member of product planning, college and government committees

Travel, as necessary, to Yamaha offices, factories, and meeting locations (Canada, USA, Japan) for product familiarization, training, and general meetings.

Provide support to Special Regulatory Affairs on special cases when called upon. Liaison between dealer, claimant, and YMCA. Support Legal with technical research/support and represent YMCA in the region as required, including in‑court appearances.

Yamaha Brand Support at Shows/Events

Participate and provide technical support for Dealer shows, consumer shows, special field events (e.g.: camp clinics), and media events.

Experience Requirements

3-5+ years operational and technical motorsports/marine retail/wholesale experience

Excellent communication skills (interpersonal, analytical, presentation and written)





Proven ability to be an effective team member and collaborator

Strong influencing and change management skills

Post‑secondary diploma/degree, technical designation or equivalent work experience

Valid auto driver’s license.

PCOC (Pleasure Craft Operators Card)

Marine Radio Operator’s Certificate, ROC‑M*

Prefer technician designation

Years of Experience: 3 - 5 + years of experience

Type of Experience: Marine or industry experience

Skills and Abilities

Strong interpersonal and relationship building skills.

Ability to influence others and gain consensus.

Ability to manage time and work remotely with minimal supervision while meeting objectives.

Skilled at managing multiple priorities and handling multiple tasks

Ability to clearly communicate goals, analytical insights on reporting and meet objectives.

Ability to solve problems.

Ability to work co‑operatively within a team environment.

Knowledge and ability to operate all Yamaha marine products

Competent technician skills – correct use of hand and power tools, safe workshop practices

Willingness to travel nationally and internationally as required

Advanced operator skills for assigned products.

Travel Requirements

National (within Canada): Frequently (40%+)

International: Occasionally (10-30%)

Overtime Requirements

Some overtime may be required for month and year end processes. Field activities, web meetings, dealer shows, factory travel, and other.

Salary Range
$70,000 - $80,000 per annum. Final compensation will be determined based on the candidate’s skills, experience, qualifications, and internal equity. Our total rewards approach is designed to provide competitive compensation with a focus on employee experience.

Benefits

100% employer‑paid health and dental perks

Employee assistance program

Corporate bonus incentive + sales bonus (for applicable roles)

RRSP with employer DPSP match (up to 5% of base salary)

Employee‑paid STD, LTD, and life/dependent insurance

Parental / maternity leave top‑up programs

Employee recognition program (AccelerateTogether)

Educational assistance

Employee product purchase and rental program perks

Kando‑driven corporate culture, recognized as a top GTA employer

Equal Opportunity Statement
Yamaha Motor Canada Ltd. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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📌 Marine Tech Specialist - OB, WV & OPE (Ontario)
🏢 Yamaha Motor
📍 Ontario