Shape the future of healthcare tech as a Senior Technical Support Professional at Verily Health. Focus on cutting-edge troubleshooting and technical customer engagement within a dynamic team.
In this role, you will tackle complex technical challenges while building relationships with clients and internal stakeholders. Your deep technical skillset will be vital to enhancing support processes and providing high-level assistance. Engage with cutting-edge technology to personalize healthcare solutions.
Key Responsibilities:
• Resolve and manage reported technical issues for customers
• Direct project management efforts for seamless client deployments
• Identify root causes through code analysis
• Propose product and process improvements for efficiency
• Construct knowledge base materials for issue resolution
Requirements:
• Bachelor’s Degree in relevant technical discipline
• 3+ years of programming experience with Go, Java, or Python
• 3+ years of SQL and data troubleshooting experience
• Proficient in Jira and GitHub
• Exceptional ability to convey technical information clearly
Utilize your passion for problem-solving and technical support at Verily Health, driving impactful healthcare innovations.
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📌 Senior Technical Support Professional at Verily Health (Ontario)
🏢 Verily Health
📍 Ontario
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