Start your IT journey with Ratehub as an Entry-Level IT Support Specialist in a hybrid role. Help enhance employee productivity with hands-on assistance in a vibrant fintech workplace.
This position is perfect for candidates 1-2 years into their IT careers, seeking to expand beyond traditional support roles. You will be involved in onboarding new employees, managing SaaS functions, and supporting operations teams while working alongside seasoned IT professionals. This is a great opportunity to diversify your IT skill set within a thriving company.
Key Responsibilities:
• Support day-to-day IT needs including user account setups
• Address Tier 1 support requests and hardware issues
• Maintain SaaS user provisioning and license management




• Troubleshoot common VoIP call issues for teams
• Participate in IT projects and compliance efforts
Requirements:
• 1–2 years of experience in IT helpdesk support
• Basic knowledge of Google Workspace and SaaS management
• Proficient in Windows 11 and macOS
• Strong critical thinking and communication skills
• Positive attitude and a drive for continuous learning
Bring your technical knowledge and passion for IT to Ratehub, driving support and innovation in our operations.
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📌 Entry-Level IT Support Specialist (Toronto)
🏢 Ratehub
📍 Toronto