La division électrique d'Eaton est actuellement à la recherche d’un(e) Technicien(ne) de Service. Ce poste sera basé dans la région de la Ville de Québec et offre les avantages sociaux dès le jour 1. La fourchette salariale annuelle prévue pour ce poste est de 69 000 $ à 87 000 $. Veuillez noter que les informations salariales ci-dessus ne sont fournies qu’à titre indicatif et sont déterminées en fonction des compétences, de l’expérience et des qualifications des candidats, ainsi que des considérations du marché et de l’entreprise. Ce poste est également admissible à un programme de primes salariales.

Position Overview
Eaton’s Electrical division is currently seeking a Field Service Technician. This position will be located out of our Quebec City service facility. The technician will service Eaton's uninterruptible power supplies (UPS) and batteries, and other electronic products in a low voltage environment (600 V and below) at customer sites. Service area is primarily in the Quebec City region, with occasional travel to eastern Canada.

Essential Responsibilities

Perform emergency and preventive maintenance, and installation on a 24/7 on‑call basis with regional responsibility.

Perform on‑site or in‑house servicing and repair of company products.

Provide technical support to customers on operational or maintenance aspects of system equipment.

Act as customer contact for technical and service‑related problems.

Why Eaton?

Be a key member of a world‑class service organization that consistently experiences growth.

Join an organization where your health & safety are the number‑one priority. Eaton provides our technicians with the training, tools,



and PPE to keep you protected on the job.

Opportunities for career advancement through a defined technical track as well as broader Eaton career opportunities in various business functions.

Have the support of a robust internal infrastructure including 24‑hour Customer, Technical and Factory Support.

Continuous hands‑on learning opportunities at a world‑class training facility as well as field‑based mentoring.

Competitive salary and benefits package including pension, medical, dental, tuition reimbursement, paid holidays, and vacation.

Tools including a company vehicle, laptop, hand tools, meters and smartphone.

Qualifications
Required (Basic) Qualifications

Diploma of Vocational Studies (DVS) or Diploma of Collegial Studies (DCS) in electrical engineering or electrical engineering technology.

At least one year of experience in power electronics, preferably with UPS or battery technologies.

Bilingual in French and English; a technical level of English is required.

No relocation provided. Candidates must reside within 80 km of Québec City, QC to be considered.

Legally eligible to work in Canada without company sponsorship now and in the future.

Possess and maintain a valid, unrestricted driver’s license.

Ability to travel to the U.S. for product and safety training when necessary.

Preferred Qualifications





The ability to use drawings, mathematics, manual formulas and a variety of precision diagnostic instruments.

Proficiency in all field products and processes prior to field dispatch.

Good understanding of single and three‑phase circuits, analog and digital electronic circuit theory, and microprocessor controls and programming.

Basic understanding of network functionality, fiber optics, and sealed and wet‑cell battery theory and application.

Proficiency in the use of test equipment and software.

Adherence to all published WSG safety standards.

Position Criteria

Excellent communication and interpersonal skills.

Customer focus and time management skills are essential.

Strong analytical and complex problem‑solving skills.

Intermediate/advanced knowledge of Microsoft Office applications.

Effective time management, prioritization and project management skills.

Knowledge and practice of safety precautions related to working with electrical and electronic equipment.

Understanding of the company's electrical, electronic and mechanical products and those of its competitors.

Ability to provide services and represent the company's interests in developing customer relationships to ensure long‑term customer satisfaction.

Subject to Eaton’s Drug and Alcohol Policy; required testing may be performed.

Equal Employment Opportunity
Nous nous engageons à garantir l'égalité des chances en matière d'emploi pour les candidats et les employés. Nos processus de recrutement utilisent des critères de sélection équilibrés et évitent toute discrimination illégale.

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📌 Technicien(ne) de Service / Field Service Technician (Quebec City)
🏢 Eaton
📍 Quebec City