Warranty Technician (British Columbia)

Warranty Technician (British Columbia)

05 Aug
|
Finning International
|
British Columbia

05 Aug

Finning International

British Columbia

Company: Finning Canada
Number of Openings: 2
Worker Type: Permanent
Position Overview Location: Alberta or BC
Schedule: Monday to Friday, 7:00 AM to 3:00 PM (40 hours per week)
Salary: $75,000- $102,700 + bonus, benefits from day 1
Join Our Team We are seeking a detail-oriented Warranty Coordinator to support our service operations by reviewing repair documentation, auditing work order charges, and managing warranty claims with equipment manufacturers and suppliers. This role is ideal for someone who enjoys problem-solving, working with technical information, and ensuring accuracy in a fast‑paced environment.
Job Description What You’ll Do Review equipment warranty coverage and determine claim eligibility
Audit service work orders and repair documentation for warranty compliance
Prepare, submit, and track warranty and goodwill claims with manufacturers and suppliers
Investigate warranty registration discrepancies and coordinate resolution
Act as a liaison between service teams, suppliers, and manufacturers regarding warranty-related matters
Provide guidance and support to branch personnel on warranty processes and claim requirements
Assist with the implementation of new warranty procedures and best practices
Ensure qualifying repair costs are charged to the appropriate warranty or policy accounts
Return non‑qualifying charges for correction when required
What We’re Looking For Experience in warranty administration, service operations, equipment maintenance, or a related field
Understanding of technical failure analysis and repair documentation
Strong attention to detail and ability to audit records accurately
Excellent organizational and time management skills
Strong verbal and written communication skills




Proven ability to manage high workloads and competing priorities
Solid problem‑solving and analytical abilities
Proficiency with Microsoft Office applications
Preferred Qualifications Experience working with heavy equipment, construction equipment, mining equipment, or related industries
Knowledge of warranty claim processes and manufacturer warranty programs
Familiarity with service department operations and work order management systems
Mechanical aptitude and equipment product knowledge
Why Join Us? Monday to Friday schedule with consistent daytime hours
Collaborative team environment
Opportunity to work closely with service, parts, and manufacturer partners
Career development and growth opportunities
If you are organized, analytical, and enjoy ensuring accuracy while supporting operational excellence, we'd love to hear from you.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal chance employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities.
We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status,



and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
About Us Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada.
OUR DIVISIONS Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia. Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.

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📌 Warranty Technician (British Columbia)
🏢 Finning International
📍 British Columbia

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