Arup’s purpose, shared values, and collaborative approach has set us apart for over 80 years, guiding how we shape a better world.
The Opportunity
As a People Business Partner, you will play a key role in delivering consistent people practices, managing employee relations matters, and ensuring effective execution of core People programs. In this role, you will apply strong HR expertise, sound judgment, and a service‑oriented approach to support day‑to‑day people needs, promote employee engagement, and ensure alignment with organizational policies and values. You will work collaboratively with managers, Discipline Group Leaders, People Partners, and Centres of Expertise (COEs) to deliver reliable, compliant, and employee‑focused People solutions to discipline‑based client groups across Canada, US, and Colombia. Collaborate on projects such as the Eglinton Crosstown West Extension, GO Rail Expansion, Alto High‑Speed Rail Network, TramCité, and the Alexandra Bridge Replacement.
Responsibilities / Accountabilities
- Coach, counsel and provide sound guidance to managers and leaders on performance management, employee development, and employee engagement matters.
- Develop meaningful partnerships with managers and staff through consultation on People practices.
- Provide advisory support to managers to help them to optimally deliver feedback, have development conversations and manage overall performance.
- Manage the delivery and coordination of annual activities such as performance appraisals, promotions, and salary review process.
- Conduct exit interviews and coordinate overall exit process with People Services team.
- Collaborate with colleagues in global COEs and provide guidance on Canadian best practices to deliver seamless client service.
- Present information on People programs at all staff meetings.
- Work with cross‑functional teams and connect regularly with peers to drive consistent practices and quality outcomes.
- Create and use People analytics to identify trends, provide actionable insights, and support evidence‑based decision‑making.
- Lead and support employee wellbeing and contribute towards a healthy work culture that enhances Arup’s people experience.
- Be an active member and/or lead People Team projects independently or in a team as part of your growth and development.
- Support programs that integrate Equity, Diversity & Inclusion into all aspects of our People Strategy.
- Work closely with People Business Partners to ensure appropriate escalation and awareness of complex or high‑risk people issues within the business.
At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas.
You will have the opportunity to do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.
Is this role right for you?
- 8 or more years of progressive,
dynamic HR experience, including at least three years in a Generalist or People Partner role.
- Experience working in a consultative manner within a matrixed organization, including in evolving environments.
- Solid understanding of policies, practices, employment and employee relations frameworks and the ability to use sound judgment and discretion in their application.
- Experience leading complex employee relations matters, workplace investigations, and conflict resolution in partnership with People Business Partners and relevant stakeholders.
- Successful record of building and maintaining trusted relationships with clients and ability to reach agreements which balance the goals and interests of leaders, staff and Arup.
- Ability to build relationships across geographies quickly both face to face and virtually (over the phone, Microsoft Teams, etc.).
- Excellent written and verbal communication skills – ability to collaborate with all levels of the organization.
- Working knowledge of employment legislation across Ontario, Quebec, Alberta, and British Columbia, and the ability to apply requirements to workplace situations using sound judgment and research as needed.
- Familiarity with compliance requirements including AODA.
- Bachelor’s degree in HR, Business, Psychology or related field.
- CHRP, CHRL, or equivalent qualified HR designation is preferred.
- Flexibility to travel to offices within Canada and the US as needed.
Personal Attributes
- Strong client and service delivery orientation, with the confidence to influence managers and leaders, holding appropriate boundaries.
- Must be proactive, with the ability to engage with leadership to create strategies and delivery methods for solutions to important business issues.
- Demonstrates integrity in all business interactions and honours personal commitments.
- Thrives in working with ambiguity and takes a proactive and collaborative approach to find answers and solutions to business challenges.
- Comfortable with change and able to apply an agile approach to work.
- Non‑hierarchical, with the ability to engage and communicate with people at all levels in both technical and non‑technical environments.
- Ability to remain calm and motivated under pressure and while managing competing priorities.
- Self‑aware, understands their role in the team and takes ownership for own actions.
- Have a passion for people – enjoy looking for ways to improve and step up our quality and level of service.
Benefits
At Arup, we care about each member’s success, so we can grow together.
We provide an attractive total reward package that recognizes the contribution of each of our members to our shared success. In addition to competitive, fair, and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through perks that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.
Benefits are 100% paid for by Arup except for optional life insurance. These benefits provide health and welfare security for you and your families, and paid time off for rest and renewal. Our Global Profit Share Plan (paid bi‑annually) provides an opportunity to share in the success of the Firm. As a valued employee you can also choose to participate in our GRRSP 5% company match to help you save for your future.
Flexible Working
We believe that flexible arrangements create a more inclusive way of working that supports diversity and the wellbeing of our people. Options for alternative schedules and the ability to work outside of the office for a portion of your workweek are available.
Hiring Range
Good faith base salary hiring range for this role performed in Toronto is 115,000 to 140,000 per year. This range is commensurate with experience, educational background, and skill level. Benefits are not included in the base salary. Hiring ranges for candidates performing work outside of Toronto will differ.
Different people, shared values
Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence.
Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross‑cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference.
Our Toronto office is located on ceded and unceded lands of many nations including the Mississaugas of the Credit, the Anishinabewaki, and the Haudenosaunee. We acknowledge this land and its people to build a shared understanding of how our collective past brings us to where we are today.
Arup is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of a protected veteran, or disability.
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📌 People Business Partner (Toronto)
🏢 Arup
📍 Toronto