Advance your career with Amazon as a Cloud Support Engineer I in Toronto, Ontario. Provide technical solutions to customers while leveraging your troubleshooting expertise in a full time role.
Amazon is actively seeking Cloud Support Engineer I candidates to address complex customer issues across multiple AWS services. This position focuses on advanced technical support using a follow-the-sun model, ensuring seamless service delivery. You'll also be involved in creating tutorials and contributing to process improvements to enhance customer experience.
Key Responsibilities:
• Solve customer issues via web, live chat, and phone
• Tackle complex problems spanning multiple AWS services
• Provide feedback to improve internal support processes
• Support customer service projects for tech experience
• Write technical articles and tutorials for developers
Requirements:
• 1+ years in software development or technical support
• Fluency in written and verbal French
• Experience in troubleshooting technical systems
• Bachelor’s degree in IT, Computer Science, or related field
• Experience in cloud computing and full application stack management
Bring your expertise in technical support and cloud technologies to Amazon's Toronto team.
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📌 Amazon Cloud Support Engineer in Toronto (Ontario)
🏢 Tobermory
📍 Ontario
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