Palo Alto Networks is seeking a Principal R&D; escalation engineer to join the pCloud group of Idira Platform. You will act as 4th level R&D; support, diagnose complex field issues, and help build proactive monitoring and scalable services.
This role emphasizes deep troubleshooting and collaboration with leading engineers across the company. Based in Canada, Calgary area, you’ll contribute to secure, high‑load distributed systems while maintaining top security standards and customer