Shape the future of claims servicing with Allianz as a Claims Delivery Management Lead in Cambridge, Ontario. Oversee operations and develop high-performing teams while ensuring quality and customer-focused results.
This hybrid role requires a seasoned leader with 5-7 years in claims management. You will need robust operational acumen, outstanding communication skills, and a passion for fostering a positive culture. Drive excellence through effective coaching and cutting-edge process improvements in a high-volume claims environment.
Key Responsibilities:
• Translate strategy into measurable operational plans
• Coach Claims Managers and build leadership pipelines
• Ensure workload balancing and productivity goal achievement
• Champion a customer-centric culture for improved satisfaction
• Monitor KPIs and implement corrective actions
Requirements:
• Bachelor's degree or equivalent experience
• 5-7 years in claims management, with leadership experience
• Proven track record in managing inventory effectively
• Strong analytical and problem-solving skills
• Proficient in MS Office 365, especially Excel
Lead with operational excellence and foster a high-performance culture within Allianz's Claims Department.
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