Take charge of operational resiliency at BMO as the Senior Manager in Engineering & Platforms. Drive strategic improvements, align technology risk, and ensure compliance within a hybrid work setting.
This senior role requires a proactive leader with over 7 years of experience in IT operations or resiliency management, reporting directly to senior technology executives. You will strategically influence the operational resiliency roadmap, analyze incidents to identify risks, design remediation plans, and lead executive communication efforts. Your ability to manage complexities across hybrid environments is key.
Key Responsibilities:
• Drive operational resiliency roadmap for CIO’s portfolio
• Analyze incidents for root cause and risk patterns
• Lead monthly resiliency reviews with the CIO
• Build executive-level presentations for tech stakeholders
• Monitor service delivery across hybrid environments
Requirements:
• 7+ years in IT operations or resiliency management
• Experience working with senior technology leadership
• Knowledge of ITSM life cycles and ITIL accreditation
• Familiarity with cloud and on-prem resiliency
• Proficiency in Incident and Problem Management
Excel in this vital role ensuring technology services maintain resilience and compliance for BMO.
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