Enhance your IT expertise as a Technical Support Analyst with CAAT. This role focuses on providing robust technical support and ensuring system security while driving continuous IT improvements.

CAAT is seeking a Technical Support Analyst with 3-5 years of experience in IT systems support. You will provide assistance in workstation usage, software applications, and troubleshooting. Robust problem-solving and communication skills are essential for success, along with familiarity in various technologies and platforms.

Key Responsibilities:
• Provide technical support for workstations, phones, and applications
• Address technical support requests and document solutions
• Resolve hardware and software issues promptly
• Collaborate on continuous improvements to IT infrastructure
• Ensure data security and system availability

Requirements:
• 3-5 years in a similar IT support role
• Post-secondary education in Computer Science or IT
• Knowledge of Active Directory
• Experience with Microsoft 365 and Azure
• Proficiency in Windows desktop administration

Leverage your technical skills in a dynamic environment at CAAT and make a significant impact.
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📌 CAAT Technical Support Analyst Role (Ontario)
🏢 CAAT Pension Plan
📍 Ontario