Progressive Auto Sales is hiring an In office User Support Technician in Sarnia, Ontario. Bring your troubleshooting skills to assist users with computer-related difficulties while providing exceptional customer service.

As a User Support Technician at Progressive Auto Sales, you will guide users through technical issues and maintain a log of problems and solutions for future reference. Your role will also include setup and support for business systems and networks. The position requires supervising fellow team members and ensuring the effective installation of equipment for optimal employee use.

Key Responsibilities:
• Respond to user inquiries about computer difficulties
• Research solutions using user guides and technical manuals




• Train users to resolve technical issues
• Maintain a log of problems for technical enhancement
• Supervise other technical support staff

Requirements:
• 1 to 2 years of relevant experience
• College diploma or equivalent experience
• Experience in customer service roles
• Knowledge of network and Internet systems
• Ability to manage technical incidents effectively

Utilize your technical expertise and customer service skills to enhance user experience at Progressive Auto Sales in Sarnia.
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📌 On-Site User Support Technician Sarnia (Ontario)
🏢 Progressive Auto Sales
📍 Ontario