Job Title: Solution Architect - CRM (Senior)

Location: Toronto, Ontario

Work Model: Onsite

Duration: 6 months

Extension: 2 Times

Submission Deadline: 2026-08-04, 1:00 p.m.

Must Haves

Demonstrated experience in Microsoft Dynamics 365 Solution Architecture, including design, implementation, customization, and governance of enterprise-wide platforms.

Knowledge and experience in Microsoft Dataverse Architecture, including data modeling, entity design, security models, and data management strategies.

Demonstrated experience designing and implementing Microsoft Power Platform solutions, including Model-Driven Apps, Power Automate, Power Pages, and Business Process Flows.

Experience architecting and implementing Azure-based enterprise solutions, including Azure Integration Services, App Services, Functions, API Management, and cloud-native components.

Demonstrated experience designing Enterprise Integration Architectures and implementing scalable integration patterns across multiple business systems and platforms.

Knowledge and experience integrating enterprise applications using MuleSoft and other enterprise integration technologies, including API-led connectivity and service orchestration.

Experience designing and implementing Dynamics 365 Security Models, including business units, security roles, access controls, and data segregation strategies.

Demonstrated experience designing multi-tenant enterprise platforms supporting multiple lines of business through configurable and reusable solution components.

Experience designing, documenting, and governing REST-based API architectures and enterprise integration standards.

Demonstrated hands-on experience implementing and optimizing Power Automate workflows and business process orchestration solutions.

Experience developing and governing Dynamics 365 extensions, including Plugins, PCF Controls, Custom APIs, and Azure-hosted custom components.

Demonstrated experience in Enterprise Data Architecture, including common data models, data integration, migration strategies, and information governance.

Knowledge and experience in Cloud Security Architecture and Identity & Access Management (IAM), including Microsoft Entra ID, role-based access controls, and enterprise security best practices.

Demonstrated experience establishing architecture standards, reusable design patterns, technology roadmaps, and solution review processes





Description / Responsibilities / Skills
Description

Provide Solution Architecture consulting services to support the design, development, implementation, and evolution of a common enterprise platform supporting regulatory programs.

Lead the development of physical solution architectures for enterprise-wide compliance and enforcement platform based on Microsoft Dynamics technology.

Conduct detailed analysis of the Microsoft Dynamics technology stack and existing regulatory program internal solutions to identify reusable and out of the box components.

Collaborate closely with Enterprise Architecture, Solution Delivery Teams, business stakeholders, and technical teams to translate business specific requirements into physical re-usable components.

Responsibilities

Defines the structure and relationship among CRM solutions, including the identification of re-usable components, quality level metrics, the organization and layering of software.

Defines the interactions between application packages, databases and middleware systems.

Developing, implementing and managing CRM solutions in a large and distributed environment, monitor the whole system.

General Skills

Leadership experience in the development and implementation of CRM solution architectures at the specified experience level.

Knowledge of performance considerations in different environments.

Experience in structured methodologies for the design, development and implementation of applications.

Experience in the use of data and process modelling methodologies, techniques and tools, including a working knowledge of metadata structures.

Awareness of emerging I⁢ trends and directions.

Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.

Technical Skills

Knowledge and experience in Cloud Security Architecture and Identity & Access Management (IAM), including Microsoft Entra ID.

Communication, Consultation, Collaboration and Facilitation Skills





Demonstrated experience leading stakeholder consultations with business, architecture, security, and technical teams to define and validate solution requirements.

Deliverables

Physical Architecture Diagrams

Solution Architecture Documents

Integration Architecture Specifications

Security Architecture Designs

Data Flow Diagrams

Environment Architecture

Implementation Roadmaps

Technology Decision Records

Experience & Skill Set Requirements
Technical skills: 60%

Knowledge and experience designing external-facing and internal-facing digital solutions using Power Pages and related Microsoft technologies.

Communication, Consultation, Collaboration and Facilitation Skills: 40%

Demonstrated experience leading stakeholder consultations with business, architecture, security, and technical teams to define and validate solution requirements and architecture approaches.

Strong communication skills with the ability to translate complex technical concepts and architecture decisions into transparent business-focused recommendations.

Demonstrated experience facilitating architecture workshops, design sessions, and stakeholder meetings to achieve consensus across multiple lines of business.

Experience collaborating with Enterprise Architecture, Cyber Security, Infrastructure, Integration, and Delivery teams to ensure alignment with enterprise standards and strategic objectives.

Proven ability to engage, influence, and provide trusted advisory services to senior executives, business sponsors, product owners, and technical stakeholders.

Demonstrated experience gathering, analyzing, and translating business and technical requirements into scalable solution architectures and implementation roadmaps.

Experience presenting architecture assessments, solution options, recommendations, and technical risks to governance committees, executive audiences, and project teams.

Strong facilitation, negotiation, and consensus-building skills to resolve competing priorities, technical constraints, and stakeholder expectations.

Demonstrated experience leading architecture reviews and providing technical guidance, mentorship, and direction to project and delivery teams.

Strong written communication skills with experience producing architecture documents, design specifications, standards, roadmaps, and executive briefing materials.

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📌 Solution Architect - CRM (Senior) (Ontario)
🏢 Innosystech
📍 Ontario