We are JAM CRM, an award-winning, game-changing, forward-thinking, CRM agency tucked away in trendy Liberty Village. We have a current opening for an AI Optimization Specialist to join our team of over 150 1:1 communication experts who are dedicated to creating incredible work, making our client's proud, and smashing personal and skilled goals along the way.

With our creativity, outstanding culture, and cool technology we may just be the best kept marketing secret in Canada.

Responsibilities Work across multiple client data environments to design, develop, and deploy modern data and AI solutions
Design, build, and maintain CRM databases, customer data models, and data pipelines using Microsoft SQL Server, Salesforce Data Cloud (Data 360), Python, and other technologies
Develop, train, evaluate, and deploy machine learning models and neural networks to predict customer behaviour and optimize marketing strategies
Develop dashboards, reporting tools, and interactive data visualizations that transform data into actionable business insights
Design and maintain ETL/ELT processes to ensure reliable, accurate, and timely movement of data across platforms
Document database structures, data pipelines, machine learning models, and technical processes




Collaborate with cross‐functional teams to solve complex data, analytics, and marketing challenges
Continuously research and evaluate emerging AI, machine learning, and data technologies to improve solutions and processes
Education and requirements 0–3 years of professional experience
Experience with SQL and relational databases
Experience with Python and object‐oriented programming
Experience developing or training machine learning models
Understanding of data modelling, ETL/ELT processes, and database design principles
Familiarity with Salesforce Data Cloud (Data 360) is considered an asset
Experience with Git or other version control systems is considered an asset

Strong analytical, problem-solving, and communication skills

Bachelor's degree in Computer Science, Data Science, Engineering, Mathematics, Statistics, or a related field (or equivalent practical experience)

JAM CRM is an equal opportunity employer committed to creating and maintaining an inclusive and accessible workplace. If you need assistance or require any accommodations during the interview process, please let us know at [email protected] .

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📌 Data & Machine Learning Developer (Toronto)
🏢 JAM CRM
📍 Toronto