We're looking for an IT Support Specialist who's passionate about making work radically easier for our internal teams

You'll focus on end-user support, system hygiene, and AV reliability, ensuring every Homie has the tools, hardware, and access they need to thrive
You'll partner across departments to support onboarding, security audits, and daily operations—raising the bar with every ticket closed
This is a hands-on, part time (30 hours/week) hybrid role in our Toronto hub. If you love solving problems, streamlining workflows, and experimenting with automation and AI tooling, we want to hear from you
Lead new hire tech onboarding and offboarding processes, ensuring seamless setup and secure asset recovery
Manage, troubleshoot, and maintain all AV and conference room technology across our Toronto office
Monitor internal ticketing system, providing timely Tier 1–2 support across macOS, Windows, SaaS platforms, and network issues
Support IT system audits, asset inventory, and access reviews to ensure compliance and readiness
Experiment with automation tools and AI-enabled workflows to streamline IT support and improve resolution velocity
Assist in IT initiatives related to security,



automation, and infrastructure
Serve as the go-to IT support on-site during high-stakes meetings or company events
Benefits Stock Options
Paid parental leave
Generous paid time off options
Offsites, customer days & social events
Work from Anywhere Month
Medical, dental, and vision insurance
401(k) matching program
Pre-tax commuter benefits
Snacks + lunch on us at hub offices
Master Class at Work for ongoing learning
Group health benefits coverage
Snacks + lunch on us at hub offices
Group RRSP with employer match + TFSA
Master Class at Work for ongoing learning
Qualifications Demonstrated curiosity around emerging tech and AI-driven support tooling
Knowledge of macOS, Windows, and SaaS ecosystems (Google Workspace, Slack, Zoom, etc.)

1. 2 years of IT support or helpdesk experience, ideally in a hybrid or in-office environment

Hands-on experience with MDM tools (Kandji, Intune), hardware setup, and asset tracking systems

Exceptional organizational skills and service orientation

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📌 IT Support Specialist (Part-Time) (Toronto)
🏢 Homebase
📍 Toronto