Position: IT Technician - Information Security Specialist
Status: Full-Time
Dealership: Head Office Richmond

Department: Information Technonoly

We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, outstanding people and relationships are at every turn with Open Road.
We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. Open Road is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 41 locations) with a shared vision to become the national automotive leader in customer experience.

As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to Open Road and grow with us today!
A Career at Open Road Means You’ll Enjoy:
Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Tool Subsidy, Employee Referral Program, Employer RRSP Matching
Internal and external, training & development opportunities for skill-development and growth

Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment

Comprehensive extended health and dental plan, tailored around Associate wellness

Recognition and Engagement Events!

ROLE & RESPONSIBILITIES: • Implement,



and maintain information security controls across networks, endpoints, applications, and cloud services

- Monitor and triage security alerts from tools such as Darktrace NDR, Palo Alto Networks firewalls, and endpoint protection platforms
- Support incident response activities, including evidence collection, initial investigation, and escalation
- Assist with vulnerability scanning, remediation tracking, and patch management
- Help maintain security documentation, policies, procedures, and asset inventories
- Assist with third-party/vendor security reviews and questionnaires
- Participate in security awareness initiatives and help promote secure user behavior
- Perform routine security checks and operational tasks as assigned
- Document IT procedures, configurations, and incidents

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: • Diploma or Bachelor’s degree in Information Technology, Cybersecurity, or related field

- 3–5 years of experience in information security operations, IT security, or a related technical role
- Familiarity with web application security concepts such as OWASP Top 10.
- Experience with security tools (SIEM, IDS/IPS, firewalls)
- Understanding of cybersecurity frameworks and best practices
- Solid problem-solving and troubleshooting skills
- Excellent communication and teamwork abilities

PREFERRED / NICE TO HAVE • Experience with Palo Alto Networks security solutions

- Familiarity with Microsoft 365 or cloud environments
- Understanding of security frameworks such as NIST
- Basic scripting or automation experience using Power Shell or Python

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

We thank all those that have applied. Only those considered for the position will be contacted.

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📌 IT Technician - Information Security Specialist (Richmond)
🏢 Socket.dev
📍 Richmond