Job Description: Ensure that all Operational Calls/Email both Inbound and
Outboundareresponded to and processed according to Paladin Security Policy and Procedure.
Monitor and generateteamreportssuch asOSL (Open Shift Lists) andcommunicatethemto internal managementgroups ina timelymanner.
Support andassist
Field Staffsrequestssuch asbooking off from assigned shifts, emergency calls, schedule updates, shift change/giveawayandother needsby adheringto companypolicy.
Responsible forredirecting incoming calls or escalating them to respectivesupervisors/managers ifrequired.
Perform various administrative duties on a routine basis, such as Open Shift Tags, Field Staffsafetyins,daily updatereports,and auditing inbound/outbound emails.
Perform any other duties assigned bydirect supervisorsand managers.
Requirements:
Security experience an considered an asset but not a requirement Excellent written and verbal communication skills Superior customer service skills, including exceptional telephone etiquette Ability to work in a dynamic, fast-paced environment Ability to work independently and collaborate as part of a team Why Choose Paladin: Market-competitive salary and benefits package.
Free Uniforms Security license reimbursement Dry cleaning & hemming/tailoring allowance Additionalperks Opportunities for training and professional development Work today, get paid todaydaily pay available Education Requirements (All) College/University Education