About Johnson Controls Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters.

Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

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What we offer Competitive salary Paid vacation/holidays/sick time- Comprehensive benefits package including Pension, medical, dental, and vision care Available dayone Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check usout!: What you will do Under minimal supervision, conducts preventive maintenance, repair, installation, and commissioning and general servicing of systems (including detailed troubleshooting of systems).

Responsible forhigh levelsof customer satisfaction through direct,on site, customer interface.

Witha high levelof complete technical competence, mentors control technicians, servicetechniciansand mechanical technicians on building automation activities.

Properly completes required project and service documentation.

Provide our customers with the highest level of service to solve building inefficiencies and resolveservice-relateditems.

As a trusted advisor to ourcustomers,you will provide solutions and outcomes at the time of service How you will do it Diagnoses and repairs complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digitalcontrolssystems and ability to test and write modifications in multiple languages of systems software.

Consults with the customer through data gathered and site assessments.

Provides field proposals for retrofits, upgradesand orenhancements to existing equipment.

Assistssales by providing technical recommendations for sales leads.

Manages assigned work to meet professional and efficient execution of time and customer satisfaction.

Reportsproblems or changes to managementimmediately.

Interfaces with branch manager, service manager, service projectmanageror subcontractors on projects to coordinate activities asrequiredethically and professionally.





Provides sketches of field changes and discrepancies for engineering corrections and drawings.

Mayassistwith job layouts and bid proposals.

Communicates withcustomersupon arrival and before leaving the work site.

Ensureshigh levelsof customer satisfaction.

Meetsregularly withcustomersto become familiar with operating problems.

Keeps customer informed on the service provided, outstanding issues and recommends system enhancements, upgrades, and replacement.

Promotes the sale of add-on work.

Adheres to all Johnson Controls and customer safety standards.

Provides safety leadership and instruction to allcontrol''stechnicians in the branch.

Provides safety awareness while working onsite with Johnson Controls subcontractors.

Trains the customer in control systems operations.

Delivers manuals and documentation to the customer for training needs asrequired.

Provides mentorship for certification of Controls Technicians and Service Technicians on complex building automation systems.

Coaches,supportsand trainsthe technicalworkforceonnon-complex, non-critical equipment.

Compilesjob documentation, such as certificate of completion, customer training form, trainingcertificatesand punch lists.

Conducts extensiveself-study (reading,researchand practice) to improve andmaintaintechnicalproficiencyincompany''sproduct lines.

Completes certifications as required by the company.

Other duties related to theinstalling,commissioningand servicing of building controls and facilities management systems and energy management systems, as assigned.

Assistsin the design and configuration of building control systems as defined by the contract documents.

Creates flow diagrams, sequence of operations,and billof material, network layouts and electrical schematics asrequired.

Assistsin developing and testing software programs necessary tooperatethe system per the project requirements'' intent.

Compiles and/or completes projectas builtand close-out documentation.

Assistsin the coordination and creation of necessary drawings and equipment schedules for submittals and installation.

Selects, orders, and tracks the delivery of materials for assigned projects.

Coordinatesfactory-mounting processes to meet factory and project schedule.





Assistsin the loading and commissioning of all system and network-level controllers asrequired.

Assistsin validation of complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.

May provide field change information to the project team for the creation of as-built drawings and software.

Keeps management and JCIcontractororcustomerinformed of job progress and issues.

Assistsin performing site-specific training for owner / operator on the total building control system.

Participates in releasemeetingwithprojectfield team.

Provide recommendations and solutions to ensurefacilityis running efficiently to include upselling opportunities.

Provide quotes to support recommendations and solutions.

What we look for Be a dedicated member of a North America Branch team willing to learn andbe responsible forsystem trouble shooting, repair and aftermarket services for this fast-growing business.

Minimum of

Four(4) years Commercial Controls troubleshooting experience in the HVAC industry.

This includes buildings, chillerplantsand systems.

Vocational Schoolprogram graduateoranassociate''sdegree in a technical field, or two years experience in servicing electronicand ormechanical systems.

Demonstrated ability to install and/or service electronic control systems and HVAC equipment.

Effective communication skills torepresent

Johnson Controls on customer sites.

Possesses the ability to explain technical information to technical and non-technical people.

Demonstrate effective writing skills as well asunderstanding ofprograms and software applications.

Knowledge of control theory, automatic temperature controls, building automationsystemsand other building subsystems. HIRING HOURLY RANGE: $28-38 (Hourly rate to be determined by the education, experience,knowledge, skills, and abilities of the applicant, internal equity, and alignment with marketdata.) This position includes a competitive benefits package.

The posted salary range reflectsthe target compensation for this role.

However, we recognize that exceptional candidatesmay bring unique skills and experiences that exceed the typical profile.

If you believe yourbackground warrants consideration beyond the stated range, we encourage you to apply.

To support an productive and fair hiring process, we may use technology assisted tools, includingartificial intelligence (AI), to help identify and evaluate candidates.

All hiring decisions areultimately made by human reviewers.

For details, please visit the About Us tab on the

Johnson Controls Careers site at

📌 Controls Service Technician 2 (Richmond Hill)
🏢 Johnson Controls
📍 Richmond Hill