Role & Responsibilities: Lead the architecture, design, and implementation of the Salesforce Health Cloud platform for patient services.

Define architectures for large-scale Patient Support Programs, including journeys, case management, and engagement workflows.

Ensure alignment with enterprise architecture strategy and governance standards.

Translate business and technical requirements into robust architectural blueprints.

Strategize and implement integrations with partner services (e.g., Benefits Verification, Co-Pay).

Guide teams of specialized professionals to successfully deliver complex projects in the patient services domain.

Oversee implementations and integrations involving Salesforce Health Cloud, Snowflake, Informatica, AWS S3, Python, and related technologies.

Collaborate with stakeholders to capture solution requirements and resolve technical/business challenges.

Participate in supplier selection, evaluating technology solutions for fit and cost-effectiveness.

Conduct Proofs of Concept (PoCs) and present outcomes to technology and business groups.

Optimize existing solution architecture, deliver reusable services, and identify system performance or cost improvement opportunities.

Coordinate with architects, cross-functional teams, and project/delivery teams to ensure integrated, compliant solutions.

Identify and communicate risks related to business, application, and technical aspects of implementation.

Maintain architecture artifacts, C4 diagrams, and documentation, keeping all stakeholders informed of changes.

Provide technical expertise to development teams and maintain current/target-state architecture roadmaps.

Ensure protection of protected health information (PHI) through strict security and privacy protocols.





Support Agile Dev/Ops alignment with architectural compliance in patient services.

Stay updated on industry trends and recommend emerging Salesforce technologies.

Key Qualifications Salesforce Application and System Architect certification (preferred).

Extensive experience architecting Salesforce Omni

Studio solutions proficient with Integration Procedures, Omni

Scripts, and Data Raptors.

Strong background in Salesforce Health Cloud: FHIR integrations, data privacy and security, consent management.

Excellent verbal and written communication skills for both technical and non-technical audiences.

Demonstrated ability to translate functional needs into technical designs aligned with business strategy.

Experience building patient or consumer-facing technologies, ideally in regulated environments (GxP, HIPAA, GDPR).

Knowledge of encryption, data masking, and anonymization techniques.

Customer-focused and detail-oriented; able to work globally across time zones.

Proven cooperative team player with high-quality delivery and professionalism.

Hands-on experience with current technology trends and standards.

Experience developing cloud-native solutions and API strategies.

Strong background with agile methodologies; direct Solution Architect experience preferred.

Bachelor''s degree in a relevant field.

Nice to Have: Understanding of life sciences/pharma data architecture requirements.

Experience with Salesforce Marketing Cloud, Veeva, Service Cloud Voice, Advanced Therapy Management.

Familiarity with AWS, Azure, and Snowflake data warehousing.

Experience creating C4 architecture diagrams and using tools like Microsoft PowerBI/Tableau.

Exposure to AI/ML capabilities and Dev

Ops tools (Auto

Rabbit, Git

Hub, Terraform).

Experience with Informatica iPaaS.

📌 Salesforce Solution Architect (Toronto)
🏢 Macpower Digital Assets Edge Private
📍 Toronto