Amazing opportunity for someone who lives in or close to the Kitchener/Waterloo area.

We are also willing to assist with relocation costs if you choose to relocate to be closer to work.

This is a hybrid role with 3 days in office.

For this role, Aviation domain experience is mandatory.

Are you a product visionary with a passion for aviation and the power of enterprise-scale agile development? Join our client, as a Product Manager, and take the pilot seat for our mission-critical N-Ops & Crew (N-OC) product. N-OC is the single, highly-configurable solution that empowers major airlines worldwide to master their Operations Control and Crew Management, covering everything from network scheduling to day-of-ops crew control.

Operating within the Scaled Agile Framework (SAFe), you will function as the key Product Manager, translating customer and market needs, aligning them to company vision and strategy resulting in compelling prioritized feature roadmaps, which you will be accountable to deliver on time and with quality.

If you thrive on optimizing complex systems, driving business value, and shaping the future of airline efficiency, this is your opportunity to lead.

Advantages Flexible hours Hybrid working environment (4 days in office) Free parking Vacation Days (15 - 20) Professional Development Day Christmas shut down Summer core hours Strong work-life balance Casual dress code Competitive group benefits plan Strong focus on mental health support benefits Sick and Personal days RRSP matching program Life Insurance Access to Employee Share Scheme Maternity & Paternity advantages Referral program Rewards and Recognition program Training and Development Support Monthly Lunch and Learns Fitness & Wellness reimbursement An active social committee Organized Volunteer Events Game room, including a flight simulator! Active Inclusion & Diversity Committee And much more Responsibilities Responsibilities: As the Product Manager for N-Ops & Crew, you will be the ultimate champion for the product, with a clear focus on defining and delivering maximum business value through the SAFe framework.

Strategic Direction and Value Definition Product Vision and Strategy: Participate in the product vision and strategy that is aligned with overall business goals, market trends, architectural runway and customer feedback.

Maximize ROI: Prioritize the Product Backlog by applying an economic view (e.g., Weighted Shortest Job First - WSJF) to ensure the team(s) focuses its efforts on the features that will deliver the greatest business value and return on investment.

Translate Needs into Features: Define, document, and accept features with clear business outcomes, acceptance criteria, and Non-Functional Requirements, acting as the ultimate source for feature content. SAFe Execution & Agile Leadership Lead PI Planning: Lead the content presentation for Program Increment (PI) Planning events, presenting the vision and features to the team(s), and finalize the PI Objectives in collaboration with stakeholders.

Facilitate Flow: Collaborate closely with the Release Train Engineer (RTE) and Product Owner (PO)



to monitor the execution of the PI plan, actively working to anticipate and resolve cross-team dependencies and impediments that hinder feature delivery flow.

Guide Product Owners: Collaborate and synchronize daily with Product Owners to elaborate features into user stories, manage the flow of work, and ensure the team backlogs reflect correct priorities.

Technical Acumen for Enablers: Partner with Solution Architects / Engineering teams to define and prioritize Enablers (technical features) needed to support the N-OC solutions non-functional requirements, architectural runway and scalability.

Manage Releases: Define, approve, and communicate release plans to stakeholders, ensuring that integrated features are released predictably and continuously to customers through the Continuous Delivery Pipeline.

Risk Management: Identify potential risks and obstacles to successful product delivery and work proactively to address or mitigate them.

Measure Success: Define and track key performance indicators (KPIs) and Objectives and Key Results (OKRs) for the N-OC product to validate hypotheses and drive the ''Inspect and Adapt'' cycle for relentless improvement.

Stakeholder Alignment & Compliance Bridge the Organization: Act as the primary liaison between the development team(s), Customer Experience, Business Owners and other stakeholders, ensuring seamless communication and alignment on scope, timeline, and value.

Ensure Solution Context: Work closely with the RTE, Enterprise & Solution Architect(s) and regulatory experts to investigate and define the overall solution context, including architecture and strict compliance with all applicable aviation rules.

Additional information regarding responsibilities of Product Management are described in the SAFe framework at Required Skills/Experience: 5+ years of progressive experience in Product Management, with a proven track record of successfully launching and scaling enterprise software products. 2+ years of direct experience working within the Scaled Agile Framework (SAFe) environment.

Deep domain expertise or a strong foundational understanding of Airline Operations Control (OCC), Flight Operations, Crew Management, Scheduling, and/or Crew Planning systems.

Expertise in defining, documenting, and prioritizing features, creating effective roadmaps, and applying lean prioritization techniques.

Proven ability to apply Project Management skills to drive execution, including tracking progress, managing risks, resolving dependencies across multiple Agile teams, and ensuring timely delivery of quality features.

Demonstrated ability to understand complex system architecture, API dependencies, data flow,



and effectively prioritize technical debt and architectural runway in collaboration with solution architects, Chapter Leads and engineering leads.

Excellent communication, presentation, and negotiation skills, with the ability to influence stakeholders at all organizational levels.

Excellent English communication skills (verbal and written) Working experience on Agile project management tools (Agility, Jira, etc) Ability to communicate concisely and accurately to team and to management Education & Certification: Bachelors degree in Business, Computer Science, Engineering, Aviation Management, or a related field. SAFe Product Manager/Product Owner (PM/PO) certification is highly preferred.

Relevant industry certification (e.g., in Airline Dispatch, Flight Operations, or Crew Management) is a significant advantage.

Summary Are you a product visionary with a passion for aviation and the power of enterprise-scale agile development? Join our client, as a Product Manager, and take the pilot seat for our mission-critical N-Ops & Crew (N-OC) product. N-OC is the single, highly-configurable solution that empowers major airlines worldwide to master their Operations Control and Crew Management, covering everything from network scheduling to day-of-ops crew control.

Operating within the Scaled Agile Framework (SAFe), you will function as the key Product Manager, translating customer and market needs, aligning them to company vision and strategy resulting in compelling prioritized feature roadmaps, which you will be accountable to deliver on time and with quality.

If you thrive on optimizing complex systems, driving business value, and shaping the future of airline efficiency, this is your opportunity to lead.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.

As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada''s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.

📌 Product Manager - NOC (Waterloo)
🏢 randstad canada
📍 Waterloo