Job Details Description What do you think of when you hear the name MNP? Most likely taxand accounting, but as one of Canadas largest consulting organizations,wereso much more!
Werealso serious about technology.

Make an impact with our Digital Solutions team asa

Solution

Architect, Power

Platform & D365by drivinginnovationin our solutions.

As the successful candidate, you will have the opportunity toassistour clients in the adoption of the Microsoft D365/Power Platform (D365, Power Apps, Power Automate, Power BI, Power Pages, AI).

As a member of our Client Delivery Team, you will be developing enterprise grade solutions that help both commercial and government enterprises improve business results through modernization of processes, applications, and approaches to real-world business problems.

Ourexpertisewith Microsoft Dynamics 365, an exciting AI-powered technology platform, is the foundation of our status as an Inner Circle Partner.

At MNP Digital,werea team of highly skilled and creative thinkers that continuously support and learn from each other.

We pride ourselves on translating our clients challenges intoreal resultsbyleveragingtechnology and that all starts with having the right people to deliver.

Wevecreated an environment whereyoullcontinuously grow, always have a voice and collaborate on workthatsmeaningful and fulfilling.

Ifyoureready to take your career into your own hands,youvecome to the right place.

Responsibilities Architect, design and implement Dynamics365 Customer Service/Case Managementsolutionsleveragingout of the box capabilities,configurationand customization Lead and enable team members,



in addition to being a topindividualperformer Work closely with clients and other resourcesas ateamleader,being fully accountable to the technical solution in project engagements.

Effectively communicate,architect,design, plan, and implement capabilities that provide value to customers Utilize AI to augment and evolve team best practices for development, design, and testing use cases, establishing MNP Digital as a Frontier Firm Implement solutions using hybrid-agile and agile methods Take a proactive and continuous approach for professional development, collaboration, and knowledge sharing Acts as a subject matter expert in transferring solution-critical knowledge Highly motivated, creative, and self-sufficient with the ability to work successfully under pressure Mentor, motivate and coach team members towards professional and personal development by setting clear expectations, providingfeedbackand addressing performance issues promptly Promote regular attendance, balancedlifestyleand high standard of team wellness Conduct formal, written annual performance reviews Attend internal MNP courses to further develop your technology consulting knowledge Skills and Experience Ten+(10+) years of experience implementing CRM or case management solutions in the private or public sector, with five (5)years experiencewith Dynamics365 Customer Serviceand Power Platform 3 years in a technical leadership role;enabling, guiding, teaching,and mentoringdevelopersin the Microsoft Dynamics365ecosystem AI mindsetandhands-on experience in various LLMs,



Copilot,Cowork, vibe coding,Agents,etc.

Experience in creatingarchitectural artefacts (contextual, conceptual, logical, physical), performingcode reviews,implementing code best practices,setting up environments, and managing large solutiondeployments Grantsmanagement, License management, or case managementsolution implementation experience In-depthexperience using Azure Dev

Ops, Git

Hub, and Visual Studio Experience in Microsoft Contact

Center (CCAS) an asset Experience with Dynamics 365 Field Service, Sales, Customer Insights, or Marketing modules an asset Deep knowledge in

Agile

Scrum

Software Development Life Cycle Deep understanding of platform integration patterns and APIs, system integrations, software engineering patterns, development of architectural/high level designs within defined architectural frameworks and software engineering patterns Proven experience in designing complex integration of multiple systems Experience with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations and team leadership Proven experience across multiple languages and technology stacks (Java, C, C++, C#, Objective C, SQL Server, etc.) is an asset Ability to travel throughout Canada up to 20% if needed MY REWARDS @ MNP More than a paycheque, MNP is proud to offer customized rewards for our team members.

With a focus on health and wealth, we provide an extensive list of perks that support our unique culture and foster work-life integration.

This is a current opportunity with an ideal hiring range between $110,000 and $145,000 depending on skills and experience.

Our

📌 Solution Architect, Power Platform & (Markham)
🏢 MNP
📍 Markham