Opportunity, flexibility and new challenges every day are just a few of the reasons youll be happy you came on board.

When you work at Tim Hortons, youll feel right at home.

Its a fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression.

Wed love for you to join the team.

Because its the people that make Tims, Tims.

And were looking for people like you.

By submitting this application, I acknowledge that most Tim Hortons restaurants are independently owned and operated by franchisees.

In that regard, I understand that I may be applying to a Tim Hortons restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee.

Accommodations available upon request.

By submitting this application, I acknowledge that most Tim Hortons restaurants are independently owned and operated by franchisees.

In that regard, I understand that I may be applying to a Tim Hortons restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee.

Accommodations available upon request.

People Management *Leads by example and demonstrates the importance of treating every team member and guest with respect *Assists the Restaurant Manager in recruitment and retention strategies *Reacts immediately to issues requiring attention during the shift *Provides ongoing, specific direction to team members *Encourages an exciting andfun work setting while motivating team members to meet goals *Trains, orientates and monitors new team members, using PTS and feedback binder *Reports to Restaurant Owner, General Manager, Manager and/or Assistant Manager on team member performance (positive or negative)



*Assists in ensuring optimal team member coverage at all times and works various positions during busy periods to maintain optimal service levels through demonstrated floor leadership Hospitality Management *Leads by example to demonstrate that the guest is top priority and reinforces positive hospitality behaviours with team members *Responds to guest in a friendly manner while maintaining an appropriate sense of urgency *Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations *Assists in the running of company-wide incentive programs Operations Management *Displays knowledge of and works in compliance with applicable legislation *Complies with and enforces all Tim Hortons operating standards *Ensures that all product and packaging is properly merchandised and stocked *Responsible for shift cash procedures *Maintains operational efficiency through use of positioning charts *Supervises team members to ensure primary and secondary duties are completed *Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies) *Keeps current on all new information on Portal or available through Townhall meetings *Assists the Restaurant Manager in driving sales and transactions during their shift *Completes all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.) *Escalates to management any issues and or problems Health & Safety *Works in compliance with the occupational health and safety legislation *Knows, understands and follows safe work practices and procedures *Uses or wears personal protective equipment or clothing as required *Reports all injuries/illness, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Owner *Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone *Ensures health and safety policies are followed during the shift including documentation and reporting of any work related injuries or accidents Customer service background preferred * Must be able to lift 25 lbs * Previous experience in Quick Service an asset * Friendly and outgoing * Flexible schedule * Previous management experience preferred * Legally able to work in Canada

📌 Shift Supervisor (100 Mile House)
🏢 Tim Hortons
📍 100 Mile House