Is this role right for you? In this role, you will: Lead the strategic and day-to-day management of the Reconciliations Operations team, ensuring service excellence, operational efficiency, and strong risk management.

Provide leadership to a large, geographically diverse team, fostering a high-performance, client-focused, and inclusive culture.

Oversee reconciliation governance, exception management, and control processes related to the Bank''s general ledger accounts.

Ensure timely resolution of operational issues while minimizing client and business impact.

Drive continuous improvement and transformation initiatives to enhance scalability, efficiency, and service delivery.

Partner with stakeholders across Operations, Branches, Finance, Risk, Technology, and Business Lines to support business objectives and regulatory requirements.

Ensure compliance with internal policies, regulatory requirements, and operational risk standards.

Manage operational performance, productivity, service levels, and expense budgets.

Provide leadership and guidance through organizational change, process enhancements, and strategic initiatives.

Champion employee engagement, talent development, succession planning, and leadership capability building.

Promote a robust risk culture and ensure effective controls are embedded in daily operations.

Do you have the skills that will enable you to succeed in this role? Wed love to work with you if you have: Undergraduate degree in Business, Finance, Accounting, Commerce, Operations Management or a related discipline.



CPA designation is considered an asset.

Progressive leadership experience within banking operations, reconciliations, accounting operations, finance operations, or a related financial services environment.

Knowledge of reconciliation processes, exception management, general ledger controls, and accounting operational practices.

Experience leading large-scale operational teams within a high-volume, complex environment.

Understanding of operational risk management, internal controls, regulatory requirements, and governance practices.

Experience overseeing operational change initiatives, process improvement programs, and transformation projects.

Knowledge of Canadian banking products, processes, and operational workflows across retail, commercial, and lending businesses.

Experience managing operational budgets, productivity metrics, service levels, and performance reporting.

Knowledge of reconciliation platforms, workflow applications, and operational systems used within banking and financial services environments.

Experience supporting geographically distributed teams and large-scale operations functions.

Optional / Nice-to-Have CPA, CFA,



PMP or Lean Six Sigma certification.

Experience with enterprise reconciliation platforms such as Black

Line or similar solutions.

Experience leading offshore or multi-location operations teams.

Previous experience in Canadian retail banking operations.

Whats in it for you? A rewarding career path with diverse opportunities for professional development An organization committed to making a difference in our communities for you and our customers. A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank.

We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone.

Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

📌 Director, Canadian Banking Reconciliations (Toronto)
🏢 Scotiabank
📍 Toronto