Join Crown as a Tenant Services Administrator and champion tenant satisfaction. Be a key player in nurturing relationships and enhancing tenants' experiences in office management.
The Tenant Services Administrator role is critical for maintaining a positive tenant atmosphere. Focusing on tenant inquiries, requests, and satisfaction, you will collaborate with multiple teams to create meaningful interactions and foster a culture of service excellence.
The position includes managing tenant events and communications, ensuring their needs are met proactively.
Key Responsibilities:
- Proactively engage with tenants to address needs
- Address feedback and concerns with professionalism
- Coordinate community-building events and activities
- Ensure accurate maintenance of tenant records
- Assist with parking administration and compliance
Requirements:
- Relevant post-secondary education required
- Customer service experience preferred, especially in hospitality
- Solid skills in Microsoft Office applications
- Must have valid G driver’s license
- Strong communicator with a customer-centric mindset
Help to create a welcoming and responsive environment for all tenants at Crown.