Join Huron in a vital role as the Managed Services Functional SCM Manager, focusing on Oracle SCM and client service excellence. Drive operational improvements and lead a skilled team. This position involves managing the delivery of Oracle SCM services, enhancing client satisfaction, and overseeing a diverse portfolio of clients.

You will utilize your deep understanding of supply chain management to implement best practices and foster a productive team workplace while ensuring the success of managed services operations.

Key Responsibilities:

- Lead delivery of services adhering to quality standards
- Monitor performance metrics and client satisfaction
- Collaborate on incident resolution across teams
- Oversee the implementation of SCM enhancements
- Manage vendor partnerships for continuous service improvement Requirements:
- Deep familiarity with Oracle SCM systems and 10 years of experience
- Strong background in Procurement and advanced SCM areas
- Proficient in managing teams in IT service environments
- Familiarity with ITIL frameworks is advantageous
- Effective use of ticketing tools like Service Now Make a significant impact on managed services at Huron and enhance client operations effectively.

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📌 Director of Managed Services for Oracle SCM (Ottawa)
🏢 Huron Consulting Group
📍 Ottawa