Stefanie's is a beloved Toronto boutique offering a curated selection of unique European women's clothing and accessories. For over 20 years, the owner has built a loyal clientele through exceptional service, deep industry knowledge and a warm inviting environment. We are now seeking a polished sales-driven Retail Associate to join our team and help elevate the customer experience.
This role is ideal for someone who loves fashion, thrives in a boutique environment, and is excited about working directly with - and learning from - an experienced industry veteran. The right candidate will also have the opportunity to manage the store when the owner is travelling.
Job description
Duties and responsibilities include:
- Create a warm, inviting atmosphere for every client who walks through the door
- Provide exceptional, personalized service and build long-lasting client relationships
- Drive sales through thoughtful styling, product knowledge and a customer first approach
- Support store operations including inventory, visual merchandising and daily upkeep
- Assist with social media and easy marketing initiatives
- Maintain strong knowledge of current collections, new arrivals and promotions
- Execute opening and closing procedures with reliability and care
What We're Looking For:
- Minimum 3 years of experience in luxury retail sales or high-end boutique environment
- Strong styling skills and a genuine passion for fashion
- Proven ability to meet or exceed sales goals
- Poised, polished communication and customer service skills
- Ability to work independently, multitask, and stay organized in a fast-paced setting
- Comfort with basic computer systems
- A warm personality and ability to build trust with clients
- A proactive, entrepreneurial mindset
Why You'll Love Working Here:
- Work directly with and learn from the boutique owner - an experienced leader in the industry
- Opportunity to take on greater responsibility and independently run the store when needed
- A positive, respectful, supportive boutique environment
- Competitive pay based on experience
Job Types: Part-time, Permanent
Pay: From $25.00 per hour
Benefits:
- Store discount
Adaptable language requirement:
- French not required
Shift:
- 8 hour shift
- Day shift
Work days:
- Monday to Friday
- Weekend availability
Experience:
- customer service: 3 years (preferred)
- sales: 5 years (required)