Mobile Tech Lab is seeking an electronic device repair technician for our Winnipeg locations.
Who We Are:
Mobile Tech Lab is your one-stop tech sales & service shop. We are a locally owned leader in Manitoba. We aim to “create customers for life” by offering products and services that complete their tech lifecycle, no matter what device. Buy, activate, protect, trade-in, and repair your phone, tablet, computer, game console, and more 6 days a week at any of our locations in Manitoba. We offer same-day services and genuine parts; we also warranty our work.
What We Are Looking For:
Mobile Tech Lab is seeking an experienced Advanced Electronics Technician / Technician Trainee to join our growing team for a full-time/part-time position at our Winnipeg locations. The starting rate is $22 per hour plus commission, with quick advancement opportunities.
What We Offer:
- Commission and bonuses upto $500 biweekly.
- Extended Health Care - Canada Life Benefits Package.
- Competitive hourly wages.
- Development and coaching opportunities to build on technical skills and knowledge.
- Employee discounts on all services and products.
- Flexible schedule.
- Free on-site parking.
- Opportunity for internal career growth.
Job Duties:
- Repair electronic devices as they are entered in the queue.
- Communicate with front desk staff on the progress of repair tickets.
- Communicate with customers on the progress of repair tickets.
- Offer our products and services to customers.
- Intake arriving stock and organize as needed.
- Maintain a skilled demeanour at work and tidy working space.
- Explain technical concepts to colleagues and customers.
- Research repair techniques and stay up to date with known issues and new solutions.
Requirements:
- Knowledge of mobile devices, and other tech repair techniques.
- Smartphone or tablet repair: 5 years (preferred)
- Computer repair: 5 years (preferred)
- Game console repair: 5 years (preferred)
- Customer service: 2 years (preferred)
- Quickly diagnosing repair issues.
- Technicians need to communicate clearly and effectively in English with customers and other non-technical staff.
- Mobility is an asset, as technicians may be shuffled across our multiple locations.
- Ability to perform micro-soldering repairs.
- Ability to diagnose device issues and perform complex board-level troubleshooting.
Store Hours of Operation:
- 9 AM to 7 PM (Mon-Sat) and 12 PM to 7 PM (Sun).
For more information on Mobile Tech Lab, visit our website at: www.mobiletechlab.ca
Job Types: Full-time, Part-time, Permanent
Pay: $22.00-$26.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
- Vision care
Ability to commute/relocate:
- Winnipeg, MB R2M 5M3: reliably commute or plan to relocate before starting work (required)
Experience:
- cell phone repair: 1 year (required)
- console repair: 5 years (preferred)
- computer repair: 5 years (preferred)
- Customer service: 2 years (preferred)
- motherboard repair: 1 year (preferred)
- microsoldering: 1 year (preferred)