Thorougly read the entirety of this posting before applying:

[ KEY Details ]

1) Enthusiastic, positive attitude with reliable iniative for action is paramount.

2) Dedicated to non-stop learning; mindset seeking constructive criticism is mandatory.

3) In person: Whitby, ON (East of Scarborough/Pickering) - commited to relocate or reliable daily commute.

4) Flexible scheduling availability. Scheduling may be 5-7 days with reduced hours, or 3-4 days with increased hours depending on practice needs and applicant's preferences. Clear understanding that start time may be 7:00 AM/earlier and/OR closing time may be 8:30 PM/later.

5) Fixed-term contract with renewal options. Contract fee/compensation will go up monthly as the necessary hard & soft skills are developed.

6) Skilled & courteous work culture. This must always be reinforced and consistently further developed by all team members.

7) Expect an incredibly rewarding professional working experience with compassionate licensed medical practitioners, while also helping hundreds of families monthly. Previous medical admininistration experience / hard skills is preferred but not necessary; quality soft skills are necessary.

[ Duties ]

- Tasks: Varied. (Including but not limited to: greeting at reception, patient scheduling, multi-phonecall juggling/triage, team coordination, note taking, clinic hand, patient liason, etc.)
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule and confirm patient appointments, both in-person and over the phone
- Maintain electronic medical records and update patient information as necessary
- Handle insurance verification and billing processes
- Assist with administrative tasks such as filing, faxing, and scanning documents




- Coordinate referrals to other healthcare providers as needed
- Manage the front desk area, including answering phone calls and directing visitors

[ Requirements ]
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Familiarity with office equipment, including phone systems and computer software
- Ability to maintain confidentiality of patient information & diplomacy

- Previous experience working in a medical or dental office setting can be helpful

- Proficiency in using electronic medical records systems (EMR/PACS) such as Velox, SIMMS, Intelirad, or similar software (preferred) - Knowledge of medical terminology and procedures (preferred)

If you would like your application to be considered for an interview stage, please submit a brief 1-page cover letter (AI assistance permitted) via direct email only to [email protected] addressing the above and: your long-term availability (hours and days), alignment of goals, expectation of growth over the next two to four years, and anything else you deem relevant.

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Type: Fixed term contract

Pay: $2,800.00-$3,500.00 per month

Benefits:

- Company events
- On-site parking

Flexible language requirement:

- French not required

Ability to commute/relocate:

- Whitby, ON L1R 3A5: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What is your proficiency in verbal English?
- What is your proficiency in written English?
- Do you have a valid, up-to-date first aid certification in BLS & CPR/AED Level C?

Education:

- Secondary School (preferred)

Experience:

- medical receptionist: 1 year (preferred)

Work Location: In person

📌 Medical Office Assistant (August 2026) (Canada)
🏢 Whitby Health Center
📍 Canada