Are you an organized team player looking to join a dynamic environment? We’re seeking an administrative professional with strong computer and communication skills to join our branch location! There is a solid possibility for this assignment to be extended.
Position Summary:
You will serve as the first point of contact for customers, promoting quality customer service and supporting daily branch operations. This is an internal-facing position—no scheduling repairs or direct face-to-face customer interactions. Instead, you’ll submit technical hours for payroll, assist with invoicing, and take on additional duties as required.
Key Responsibilities:
- Serve as primary contact for customer calls, developing positive relationships.
- Assess customer needs and collect pertinent information.
- Create basic work orders in company systems.
- Provide status updates to customers upon request.
- Submit tech hours for payroll and support invoicing processes.
- Assist in other branch duties as needed.
Required Skills & Competencies:
- Proficient computer skills.
- Effective communicator—able to work with a variety of personalities.
- Strong customer focus; builds relationships and delivers customer-centric solutions.
- Able to handle conflict situations professionally and maintain composure.
- Financial acumen—basic understanding of invoicing and payroll processes.
- Knowledge of engines or technical products is a plus.
- Organized, trustworthy, and detail-oriented.
Desired Background:
- High school diploma or equivalent required.
- Significant relevant administrative or customer service experience preferred.
- Experience with technical or warranty support a plus.
- Ability to use electronic tools and/or software for troubleshooting or service documentation is helpful.
Other Information:
- Monday–Friday, standard business hours.
- Potential for assignment extension.
Apply Today!
If you thrive in a fast-paced, service-oriented environment and are ready to make a difference, submit your application now!
Pay: $28.00-$32.00 per hour
Work Location: In person
📌 Administrative Support (Canada)
🏢 Kelly
📍 Canada
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