We are a brokerage company, looking for a professional, friendly and enthusiastic person to provide outstanding customer service for a maternity leave cover. This position will be an in-office role, five days per week for a minimum of 14 months .
In this role you will:
Answer phones and respond to emails
Handle service related or maintenance issues for existing customers
Book services for existing and current clients
Resolve any escalated client concerns
Assist with new business proposals and sales quotes
Qualifications:
Successful candidate will have a minimum of 5 years experience in a customer service role
Exceptional communication skills, both written and verbal.
Must be computer literate and comfortable learning new programs.
Intermediate experience required with Excel, Word, Outlook