The Opportunity

Reporting to the Maintenance Manager, the Residential Maintenance Technician (Contract) is responsible for the day-to-day maintenance of all building operating systems as well as maintaining the physical condition of a luxury residential building in Waterloo, ON. The ideal candidate is part of a team that collectively maintains the internal and external premises of the building, with a focus on maintenance and repairs. Successful candidates will be able to work independently and stay professional.

The Company

Craft Property Group Inc. is a residential property management Company, committed to providing comprehensive and exceptional service to both homeowners and tenants across Southern Ontario. Based out of Waterloo, ON, Craft has a deep-rooted understanding of how to foster a safe, fun and welcoming living environment for tenants, while providing owners with first class property management services.

Essential Functions

Maintenance & Repairs

- Complete and close off work orders as assigned
- Be familiar with all aspects of building and in-suite operations including but not limited to HVAC, mechanical, electrical, plumbing, life safety, etc. and ensure all equipment and systems are operated in a safe and efficient manner in compliance with all applicable government codes and regulations
- Complete unit turnovers
- Perform routine weekly and monthly life safety/fire inspections and drills and ensure that they are in working order
- Inspect boiler and electrical rooms daily
- Respond to all facility emergencies in a timely manner- which may include after hour emergencies.
- Work in close cooperation with residents, vendors, contractors, and staff
- General maintenance as assigned

Resident Relationships





- Promote tenant retention by communicating effectively with existing residents and ensure, in close cooperation within the Property Management team, that resident issues are dealt with
- Maintain strong relationships with residents to reflect superior customer service
- Ensure prompt service to residents and prospective residents
- Reasonably enforce the landlord’s rules and regulations

Safety

- Attending periodically scheduled training sessions for personal development
- Always comply with Company policies and procedures
- Ensure all health, safety, and security procedures are adhered to and areas of concern are reported to the appropriate parties in a timely manner to limit exposure to liability and loss

Position Details

- Monday to Friday, 8:00am to 5:00pm. After hours coverage following a standard on call list
- Ability to frequently stop, bend, kneel and to stand or walk for extended periods of time
- Ability to safely lift and move objects that weigh up to 100 lbs. is required
- Work is performed both indoors and outdoors in a variety of environmental conditions

Who You Are

- Education – Minimum high school diploma
- Experience - 3+ years of related technical and practical building maintenance experience




- Relationship Skills – Ability to communicate effectively and professionally with residents and Team Members; ability to develop and sustain cooperative working relationships; mature and self-motivated team player with good conflict-resolution skills; committed to personal growth and integrity aligned with the Company objectives
- Professionalism – Maintain a presentable appearance at all times and have a positive attitude
- Organizational – Ability to stay organized, work independently and with little supervision
- Multi-Task Skills – Ability to allocate one’s time effectively and manage tight deadlines; ability to handle multiple demands and competing priorities and adapt to current ideas and constant changes
- Availability – Flexibility in hours to meet the demands of the business including being able to handle emergencies occurring after regular hours
- License - Must have a valid Ontario driver’s license; own vehicle is an asset

Join us and connect with something bigger, apply today!

This posting represents an active vacancy within our organization.

We are an equal chance employer for all qualified individuals.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers.

Should you be contacted for an interview, please advise if accommodation is required.

Please note that due to the number of applicants only those who will be considered for an interview will be contacted.

Please note that we may utilize AI tools as part of our recruitment process.

Job Types: Full-time, Fixed term contract

Pay: $23.00 per hour

Application question(s):

- Are you legally authorized to work in Canada?
- How many years of experience do you have with drywall repair and painting?
- What is your earliest available start date?

Work Location: In person

📌 Residential Maintenance Technician (Contract) (Canada)
🏢 Craft Property Group KWG
📍 Canada