Hensall Co-op is seeking a Quality Assurance Technician to become an integral member of our Quality team! The Quality Assurance Technician is responsible for supporting the implementation, operation, and continuous improvement of quality-related systems, technologies, and programs within the Food Products Division. The ideal candidate for this role will have excellent data management skills and experience with a variety of quality related technologies. This is a full-time position.

Job Duties and Responsibilities:

- Operate, maintain, and troubleshoot quality-related equipment, automated grading systems, and associated software
- Support rollout, implementation and continuous improvement of quality and grading systems
- Train receiving, probe, and grading staff on proper equipment operation and best practices
- Provide remote and in-person technical support to quality and operational staff
- Analyze quality and grading data accuracy against manual grading standards
- Document and audit the collecting of production and shipping samples
- Assist with calibration, testing, and optimization of quality and grading programs
- Run product samples through equipment to support programming, improvement, and system refinement
- Monitor system performance and identify opportunities for continuous improvement
- Develop and maintain troubleshooting guides, SOPs, training materials, and technical documentation
- Participate in quality investigations, product evaluations, and continuous improvement initiatives
- Collaborate with QA, operations, and development teams
- Track issues, resolutions, and performance trends to support continuous improvement initiatives




- Assist in project coordination and completion activities related to automated grading expansion
- Understand and follow all Hensall Co-op Health, Safety, and Environmental policies and procedures
- All other duties as assigned

Job Requirements:

- Knowledge of agricultural commodities, grain grading, pulse crops, or related agricultural quality systems
- Excellent customer service skills to communicate with Hensall Co-op customers
- Robust computer skills including proficiency in MS Suite, specifically in Excel
- High attention to detail and analytical thinking skills
- Ability to learn and adapt to proprietary technology systems
- Comfortable working independently and managing many priorities at once
- Proficiency with computers and technical software systems
- Experience in agricultural quality control, grading, seed, grain, or pulse operations
- Experience with automated inspection systems, machine vision systems or laboratory equipment is preferred
- Experience with data analysis and process improvement initiatives is preferred
- Experience developing SOPs and training materials preferred
- Technical support or systems implementation experience preferred

Required Qualifications:

- High-school diploma
- Experience in an agricultural setting is an asset
- Valid G Driver’s license

Hensall Co-op is committed to Employment Equity and encourages members of the four designated groups to apply. Accommodation will be made upon request.

Job Type: Full-time

Pay: $21.50-$25.50 per hour

Benefits:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Experience:

- Quality Control: 1 year (preferred)

Work Location: In person

📌 Quality Assurance Technician (Canada)
🏢 HENSALL CO-OPERATIVE
📍 Canada