About ContactPoint360

We’re a global BPO built for brands that want more than just support — they want revenue, results, and real ROI. With 5,000+ people across 10 countries, we power Digital CX, sales, Trust + Safety and back office for growth-stage and enterprise clients. We’re scaling fast and looking for someone who can turn up the heat.

The Role

We’re hiring Vice President, Channel Partnerships who can build and scale a channel partner ecosystem that directly drives revenue growth across our global BPO services.

You’ll Be Responsible For:

- Drive Revenue: Deliver $5M+ in partner-sourced pipeline within 12 months.
- Build the Partner Engine: Recruit, onboard, and activate high-performing referral, reseller, and alliance partners.
- Create Programs That Scale: Develop incentive structures, tiering, and playbooks that convert partners into revenue producers.
- Co-Sell & Close: Work directly with partners to land enterprise deals in key verticals (e.g., utilities, healthcare, fintech, e-comm).
- Optimize for Performance: Implement systems to track partner performance, attribution, and ROI.

What We’re Looking For:

- 5+ years in BPO, CX,



or enterprise services with proven partner/channel sales leadership.
- Track record of building $5M+ revenue partner programs from scratch.
- Experience working with VARs, SaaS partners, consultants, and advisory firms.
- Strong dealmaker. Executive-level negotiation and sales capability.
- Clear understanding of partner economics, co-selling dynamics, and GTM strategy.
- Operates rapid, drives accountability, and delivers results.

What Winning Looks Like in 12 Months

- 50+ active partners in 12 months
- $10m+ in partner-generated pipeline
- Predictable monthly revenue contribution from the channel
- Reduced CAC through a scaled referral/reseller ecosystem
- Strategic alliances with tech and procurement ecosystems

To Apply:

Send your resume or LinkedIn profile to [email protected]

ALSO, top preferences are given to candidates who will complete the following interview prerequisite by completing the first step of the interview via this Form: https://contactpoint360.typeform.com/Vp-partnerships

Subject: Vice President, Channel Partnerships – [Your Name]

📌 Vice President, Channel Partnerships (Canada)
🏢 ContactPoint 360
📍 Canada