Job Summary
Western Millennium Collision is a high-volume, full-service collision repair facility. As our operation continues to grow, we are seeking a dynamic and experienced Body Shop Manager / Collision Shop Manager to play a key role in both front-end operations and shop floor execution.

In this hands-on role, you will lead by example—balancing estimating, customer interaction, and production coordination while supporting technicians through the repair process. You will be responsible for maintaining workflow, ensuring high-quality repairs, and delivering a strong customer experience. This position is ideal for a motivated professional who thrives in a fast-paced environment and takes pride in both technical excellence and team performance.

Duties

- Greet customers in person and over the phone; manage vehicle intake and booking (SGI and private work)
- Write accurate estimates and supplements using Mitchell Connect and related systems
- Communicate directly with customers and SGI throughout the repair process
- Review claims, submit supplements,



and ensure proper documentation for timely approvals and payments
- Build and manage repair plans to support efficient workflow and cycle time targets
- Research and apply OEM repair procedures to ensure safe and proper repairs
- Order parts and verify accuracy to avoid delays in production
- Work closely with technicians, providing guidance and troubleshooting support throughout repairs
- Monitor job progress, quality, and completion timelines across multiple vehicles
- Perform final review of repairs to ensure quality standards are met
- Handle billing, file closing, and payment processing
- Maintain clean, organized, and audit-ready files and workspaces
- Contribute to maintaining a safe, productive, and team-oriented shop environment

Job Types: Full time, Permanent

Pay: $57,639.84-$115,293.58 per year

Benefits:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care

Work Location: In person

📌 Body Shop Manager / Collision Shop Manager (Canada)
🏢 Western Millennium Collision
📍 Canada