This role is responsible for delivering friendly and efficient service to patrons while maintaining a clean, organized, and welcoming concession area during events. The position also ensures full compliance with Alberta Gaming, Liquor and Cannabis (AGLC) regulations when serving alcoholic beverages.
Responsibilities:
Under the supervision of the Customer Experience Coordinator, the Concession Attendant’s duties shall include, but not be limited to, the following:
Provide prompt, friendly, and professional service to patrons at the bar and concession
Ensure all concession volunteers are aware of and adhere to Alberta ProServe requirements
Prepare and serve mixed beverages (hi-balls) and open canned or bottled drinks in accordance with AGLC regulations
Process cash and electronic payments accurately and efficiently
Maintain cleanliness and organization of the bar, concession, and service areas throughout events
Restock beverages, snacks, and supplies as needed before, during, and after events
Support occasional specialty drink promotions or themed beverage sales
Follow all theatre policies and safety procedures, including responsible alcohol service practices
Ensure concession deposits are carried out according to cash procedures
Ensure that event cash balance and cash register reports are forwarded to the Accounting & HR Administrator
Qualifications:
- Previous experience in customer service and/or food and beverage service industry
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays as required for theatre events
- Proficiency in digital communication tools: Slack, Email, SignUp, Teams
- Excellent customer service skills
- Must have valid Class 5 Drivers license
Working Conditions:
- Occasional lifting and moving of equipment and stock up to 50 lbs may be necessary
- This role may require extended hours during event days
- This role may include off-site work
- This role involves interaction with diverse groups of people
- Must have Alberta ProServe (asset)
Pay: $16.00-$20.00 per hour
Perks:
- Company events
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount
Work Location: In person
📌 Concession Attendant (Lloydminster)
🏢 Vic Juba Community Theatre
📍 Lloydminster
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