Join the Milestone Dentistry Team! We are looking great Team Members to join our clinic. The ideal candidates for our clinic is a multi-tasker who values playing their part for the team. We are looking for someone who provides outstanding treatment to our valued patients.
Responsibilities:
Greet patients warmly and manage their check - in and check-out processes
- Schedule appointments and confirm patient visits using dental software such as Tracker
- Oversee scheduling patient appointments efficiently; optimize the time and schedules of the dental qualified team by minimizing gaps between appointments
- Build patient relationships through ongoing dialogue and resolving any escalated patient issues promptly
- Responsible for the organization and co-ordination of office supplies, deliveries, petty cash, etc.
- Manage the day to day finances by reviewing and processing accounts payable and receivable
- collection of dental fees
- manage accounts receivable and payment plans
- interact with insurance companies (e.g. predeterminations, claim submission, etc)
- address all concerns in a timely manner with solutions that balance the needs of the business, patients and staff
- Work to improve clinic profitability by optimizing scheduling and reducing costs.
Requirements and Qualifications:
- Experience in optimization of scheduling patient appointments
- Experience maintaining a professional level of patient privacy
- Flexible schedule with ability to work evenings and weekends based on business needs.
- Strong organizational and multi-tasking skills
- Punctual and reliable
- Excellent interpersonal skills: demonstrated ability to adapt and respond to a variety of patients
- Experience with Dental practice management software (such as tracker) is considered an asset
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
Experience:
- Front Desk dental office: 3-4 years (required)
- Tracker: 2 years (required)