Marketing & Customer Experience Specialist (Canada)

Marketing & Customer Experience Specialist (Canada)

05 Aug
|
LT3 Advanced Technology Group]
|
Canada

05 Aug

LT3 Advanced Technology Group]

Canada

We're a Calgary-based tech company behind SkipTheDepot, ReCollect, ACTCDS, and other return-and-recycling platforms used by thousands of households, businesses, and charities, globally. We're looking for one sharp, versatile person to own how we show up to our customers and our community — across creative, communications, and support.

This is a broad, hands-on role for someone who likes wearing many hats and doing them all well.

What you'll do

- Marketing & creative — Produce marketing materials across our brands, run and optimize paid social ad campaigns, track results, and help shape customer segmentation.

- Social & community — Own our posting schedule, create posts, coordinate campaigns, manage charity collaborations, and handle social queries our AI can't.

- Customer experience — Be the friendly, capable voice our customers reach: email, phone, and app-store reviews (including turning around the tough ones), payment fixes, and charity approvals.

- Pitch in — Report bugs to our dev team, staff trade-show booths, and back up our Ops Manager on driver issues and route creation.

What we're looking for

- 3–5 years in marketing, communications,



or a similar generalist role — ideally at a startup, agency, or small brand where you did a bit of everything.

- Excellent written and spoken English . You write cleanly, adapt your tone, and can handle a tense customer with grace. This one's non-negotiable.

- A real eye for design and comfort in creative tools (Photoshop or similar).

- Sharp attention to detail — you're the kind of person who notices the typo, catches the payment error, and double-checks the booth setup.

- Strong computer skills and fluency with AI tools (ChatGPT, Claude).

- Bonus : experience running social ads, working with charities/nonprofits, or in DTC/e-commerce customer support.

Why join us

You'll have real ownership across multiple brands, variety in every day, and a direct hand in how a growing Canadian tech company connects with its customers and communities.

Perks:

- Dental care

- Disability insurance

- Extended health care

- Life insurance

- Vision care

- Work from home

Language:

- English (required)

Location:

- Calgary, AB (required)

📌 Marketing & Customer Experience Specialist (Canada)
🏢 LT3 Advanced Technology Group]
📍 Canada

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